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Salvin Tiffany Japitana, Team Leader/Supervisor

Salvin Tiffany Japitana

Team Leader/Supervisor·Teletech Holdings Inc.

Philippines

Bachelor's degree, Bachelor of Science in Nursing

Work experience

Total years of experience: 14 years, 9 months

Team Leader/Supervisor

December 2013 - Present

Teletech Holdings Inc.

Philippines

December 2013 - Present

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Staff Nurse

April 2011 - June 2013

Butuan Doctor's Hospital

Philippines

April 2011 - June 2013

Duties and Responsibilities
• Accountable for the delivery of quality nursing care, utilizing the nursing process for all patients according to professional and legal requirements.
• Carry out doctor’s orders.
• Identifies the nursing needs of patients
• Providing patient medication as prescribed by doctor.
• Takes TPR and vital signs and record them.
• Doing intravenous insertion therapies.
• Set up and carries out medical asepsis.
• Monitoring intake and output of the patient.
• Communicates and acts as liaison between patient, family, hospital staff, and medical staff.
• Assists physician during diagnostic and therapeutic procedures.
• Makes round and sees to it that all patients in the unit get the necessary care and discuss with clinicians about patient’s progress.
• Supports patient’s right to make decision about care and treatment.
• Reviews all patient information, including laboratory and other test results and progress notes in patient health record daily.
• Triage patient problems as necessary.
• Ensures effective communication and flow of information to all appropriate care providers.
• Coordinates patient admission/discharge/transfer arrangements. Arrange for continuing out-patient services and arrange for home care referral as needed.
• Ensures patient/staff confidentiality.
• Follows all hospital related policies and procedures.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

University of the Visayas

April 2008

April 2008

Bachelor's degree, Bachelor of Science in Nursing

Philippines

Skills

Teaching English
Expert
Teaching English
Expert
Customer Service
Expert
Customer Service
Expert
MS EXCEL
Intermediate
MS EXCEL
Intermediate
Teaching English
Expert
Teaching English
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Intermediate