Samah Magdy Mohamed Ahmed, Employee Relations Officer

Samah Magdy Mohamed Ahmed

Employee Relations Officer

Dubai Customs

Location
United Arab Emirates
Education
Master's degree, Human Resources Management
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Employee Relations Officer at Dubai Customs
  • United Arab Emirates - Dubai
  • My current job since April 2016

 Employee relation, over time calculations and updating time and attendance syste



Guide in conducting career fairs to select right candidate for Dubai Customs.

 Consult with managers in the determination of manpower requirements, planning the recruitment of the new staff and the promotion transfer of existing staff.

 Deliver recruitment and manpower services to internal clients ensuring implementation of recruitment and Emiratization Dubai Custom policies and procedures.

 Build and establish good/close relationships to leading executive search agencies, Advertising agencies, educational Institutes/Universities, etc for advertising, interviewing and selection processes to get top candidates

 Respond efficiently to business needs and proactively identify innovative ways of candidate sourcing, selection and manpower planning to support in recruitment plan preparation.

Recruitment Consultant at Reach Employment Services
  • United Arab Emirates
  • My current job since January 2015

 Developing a good understanding of client companies, their industry, what they do and their work culture and environment.
 Advertising vacancies by drafting and placing adverts in a wide range of media for example REACH job portal, newspapers, sourcing websites and magazines.
 Using social media to advertise positions attract candidates and build relationships with candidates and employers.
 Head hunting - identifying and approaching suitable candidates who may already be in work.
 Using candidate databases to match the right person to the client's vacancy.
 receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;
 requesting references and checking the suitability of applicants before submitting their details to the client;
 briefing the candidate about the responsibilities, salary and benefits of the job in question;
 preparing CVs and correspondence to forward to clients in respect of suitable applicants;
 Organizing interviews for candidates as requested by the client;
 informing candidates about the results of their interviews;
 negotiating pay and salary rates and finalizing arrangements between client and candidates;
 offering advice to both clients and candidates on pay rates, training and career progression;
 working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated;
 Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment projects.
 Using sales, business development, marketing techniques and networking in order to attract business from client companies.
 Visiting clients to build and develop relationships.

HR Generalist at Yxtel China Mobile Group
  • United Arab Emirates
  • October 2012 to November 2014

 Preparing Final settlements, Gratuity, leave salary and all employee benefits.
 Compilation & processing of attendance data in attendance system.
 Maintaining employees personal files and records, communicating HR policies & across the organization at all levels.
 Designed Policies and Various HR Forms and Induction Program.
 Tracking attendance, maintaining leave record, issue letters, etc.
 Preparation of full and final settlement generation of Experience Letters، Relieving Letters.
 Keeping track of Confirmation, appraisal and Increments of employees.
 Preparing various letters like offer letter, appointment letter, confirmation letter, increment letter, transfer letter, Absenteeism notice, warning letter, showcase notice, experience certificate, reliving letter, etc.
 Coordination with Technical panel and understanding their requirements, defining job positions.
 Resourcing, screening and short listing resumes through various job portals or else internal reference, head hunting.
 Short-listing the resumes based on desired skills and experience.
 Advertising vacancies, screening and short listing resumes.
 Conducting telephone and Personal interviews in coordination with departmental heads.
 Preparing offer letter, employment contract and job descriptions, completing joining Formalities and documentation.
 Scheduling and arranging training while coordinating with external trainers and training programs.
 Identification of training needs and nominating candidates for training.
mmunicating

Bilingual Admin at Kivik Office Furniture Group
  • Egypt
  • August 2011 to September 2012

 Plan for an effective Recruitment Plans and Implement Manpower plan.
 Prepared the Job Analysis: Job Description and Job Specification.
 Ensure the training plan aligned with the budget.
 Implement Benefits packages upon company policy and budget for every level in the organization.
 Negotiate and manage medical and life insurance plans.
 Negotiate and managed good payroll, loans, credit cards offers from banks.
 Ensure that all legal requirements relating to employment and staff adhered are adhered.
 HR Manual :Policies and procedures, Employee handbook, Performance Appraisal, Surveys
 Responsible for the Recruitment Process.
 Handling all HR issues related to the company (Attendance, Leaves….etc.).
 Arranging Training Courses & Programs, meeting and parties, Developing indoor & outdoor activities.
 Preparing Presentations for meetings, weekly & monthly reports.
 Communicated with agencies for advertising Purposes.
 Designing Recruitment booths at Employment Fairs.
 Participate in Employment Fairs.
 Organize & manage monthly committee meetings.
 Co-ordinate all business affairs between the VP’s office and Head Office in Jeddah.
 Liaise with HR personnel visa issuance, car rent, transportation & any other admin issues.
 Managing office expenditures like supply and equipment needs/ Petty Cashes.
 Following up with the auditors who are covering our financial, tax and revenues activities.
 Dealing with the Press & Monitoring all Media related to the General Manager’s Office.
 Write press releases and/or briefs for maximum exposure for the events. Editing the Newsletter.
 Responsible for Hotels and Flight reservation.

Education

Master's degree, Human Resources Management
  • at The American University in Cairo – School Of Businesses
  • January 2011

Courses taken included Strategic Management, Recruitment and selection, training and development, compensation and benefits, Labour law and Employees relation).

High school or equivalent, and Translation
  • at Ain Shams University
  • January 2010

in Mandarin and a Minored in English) Cairo, Egypt

Bachelor's degree, Foreign languages and Translation
  • at Ain Shams University
  • January 2010

(Majored in Mandarin and a Minored in English) Cairo, Egypt

Specialties & Skills

Human Resources
DOCUMENTATION
ADVERTISING
Management
Language Skills
Translation
Administration
HUMAN RESOURCES
LETTERS
PERSONAL
POLICY ANALYSIS
SCHEDULING
Recruitment

Languages

Arabic
Expert
English
Expert
Mandarin
Expert

Training and Certifications

CIPD (Certificate)
Date Attended:
March 2019
CKM - Knowledge management institute (Certificate)
Date Attended:
March 2021

Hobbies

  • Reading
  • Jogging
  • Translation
  • Chess