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Samer  Makkiyah , Procurement  and Supply chain Specialist

Samer Makkiyah

Procurement and Supply chain Specialist·al-hasani home center

Iraq

Bachelor's degree, Civil Engineering

Work experience

Total years of experience: 7 years, 10 months

Procurement and Supply chain Specialist

January 2022 - Present

al-hasani home center

Iraq

January 2022 - Present

1-Responsible on researching and identifying
prospective suppliers.
2-Evaluating products and suppliers according to key
business criteria.
3-Prepare proposals, request quotes and negotiate
purchase terms and conditions. 4-Prepare and issue
purchase orders and agreements.
5-Monitor supplier performance and resolve issues and
concerns.
5-Inspect and evaluate the quality of purchased items
and resolve shortcomings. 6-Analyze industry and
demand trends and support senior management with
the development and implementation of sourcing
strategies.
- Create the company’s supply chain strategy
8-Analyze data from shipping and delivering processes
to find bottlenecks and other issues Evaluate and
report on KPIs 8-Monitor logistics to make sure they
run smoothly.
9-Maintain supply chain inventory and records.
10-Train and guide employees.
11- Find cost-effective solutions for supply chain
processes.
12-Resolve issues that come up (e.g. delays in
delivery, accidents).
13- Collaborate with other departments to create
coordinated plans for business growth.
14-Develop and implement safety guidelines in all
aspects of the supply chain (e.g. use of trucks,
forklifts).
15- Ensure supply chain processes meet legal
requirements and standards.
16- Communicate and negotiate with suppliers and
vendors to land more profitable deals.

Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Commercial Officer

February 2020 - January 2022

LC Waikiki - Iraq

Baghdad, Iraq

February 2020 - January 2022

1-Responsible on Plan and develop merchandising
strategies that balance
customers’ expectations and company’s objectives.
2-Analyze sales figures, customers reactions and
market trends to anticipate product needs.
3-plan product ranges/stock, collaborate with buyers,
suppliers, distributors and analysts to negotiate
prices, quantities and time-scales.
4-Maximize customer interest and sales levels by
displaying products appropriately,
Produce layout plans for stores.
5-Maintain store shelves and inventory,
Forecast profits/sales and plan budgets. 6-Monitor
stock movement and consider markdowns,
promotions, price changes, clear outs etc.. .
7-Build constructive customer relationships and team
with channel partners to build pipeline and close deals,
Remain up to date with industry’s best practices.

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Administrative Assistant

August 2019 - February 2020

Gilgamesh University

Baghdad, Iraq

August 2019 - February 2020

1-Organize and schedule appointments. 2-Update and
maintain office policies
and procedures.
3-Assist in the preparation of regularly scheduled
reports.
4-Write and distribute email, correspondence memos,
letters, faxes and
forms.
5-Plan meetings and take detailed minutes, 6-Provide
general support to visitors, Act as the point of contact
for internal and external clients.
7-Liaise with executive to handle requests and queries
from lecturers and students

Company industry:
Higher Education
Job role:
Administration

Customer Care Representative

August 2018 - August 2019

Zain - Iraq

Baghdad, Iraq

August 2018 - August 2019

1-Understand Customer Care strategy and plans and
participate in the achievement of objectives and
targets.
2-Implement Customer Care Department’s policies and
procedures.
3-Receive and respond to customers and provide
information on products/services and handle inbound
calls to ensure information is provided on Zain new
products/services/promotions.
4-Escalate cases as needed to ensure questions are
addressed in a timely and efficient manner.
5-Upsell/cross-sell products/services to increase
sales and generate revenues.
6-Handle calls/mail channel lists to obtain customer
feedback.
7-Maintain professional and courteous
communication/quality of service with customers at
all times to maintain customer satisfaction.
8-Support new services/products development to
ensure fulfillment of requirements impacting the
quality of products/services
9-Implement tasks as per the established plan,
policies, and procedures to ensure consistency in
handling business cases and achieving targets.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Al-mansour University College

July 2018

July 2018

Bachelor's degree, Civil Engineering

Iraq

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Bachelor's degree in Civil Engineering
View attachment

Skills

Management
Expert
Management
Expert
Teamwork
Expert
Teamwork
Expert
Logistics
Expert
Logistics
Expert
Procurement
Expert
Procurement
Expert
Supply Chain
Expert
Supply Chain
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Problem Solving
Expert
Problem Solving
Expert
ERP Systems
Expert
ERP Systems
Expert
Communication skills
Expert
Communication skills
Expert
Leadership
Expert
Leadership
Expert
Supply chain management
Expert
Supply chain management
Expert

Languages

English
Expert

Training and Certifications

Certifications
LC Waikiki Work Certification

Hobbies

  • Soccer