سامر الزغول

• Planning, implementing, executing, and finalizing projects that are assigned to the team annually for continuous improvement on the company processes according to established guidelines, deadlines and within budget.
• Define, implement and maintain business processes and procedures to meet business objectives.
• Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.
• Analyzing the work flows within and across all departments to determine how the entire company can work better together and develop initiatives for continuous business process improvements
• Monitoring and Reviewing of the performance management system for all the company departments and it`s KPIs to determine ways to improve their ability to maintain company operations
• Monitoring of all projects that happens within the company aiming at the flawless execution of the projects.
• Defining project`s quality measures, overseeing quality control and implementation throughout the project’s life cycle and analyzing quality records to develop the needed preventive actions.

Operation department at the global support organization

Maintenance planning department, Ghor AlSafi