Strategy Alignment Executive
Union Cooperative Society
Total years of experience :11 years, 11 Months
1. Assist in the identification and implementation of Performance Objectives for UCS based on Balanced Score Card methodology, to be linked to the Performance Objectives of Departments.
2. Confer with assigned Business unit to develop and implement KPI’s for the identified and approved Performance Objectives for all Departments.
3. Support the identification of Measuring Tools for Department/Section Performance, generate periodic reports and follow up for timely completion of the same.
4. Monitor departmental performance indicators and standards, including ensuring data quality and compliance with internal and external audit requirements.
5. Assist in the provision of data analysis, trend reporting and analyses of volumes and performance against established Key Performance Indicators (KPIs)
6. Analyze the Performance of assigned business units and suggest new initiatives to enhance their performance.
7. Work with Training and Development Section to manage the Employee Performance Appraisal system by linking it to Department Performance.
8. Prepare presentations, brochures and other communication materials to raise awareness and understanding of Corporate Performance management framework to all levels of Employees
9. Maintain and manage documentation and provide administrative support to the department.
10. Support and assist in identifying new initiatives as per UCS Strategy and coordinate with external parties and ensure to follow the requisites while selecting any Vendor.
1. Monitor the implementation of the strategic plan of the organization and coordination with the organizational units regarding their implementation
2. Monitor the implementation of work procedures relating to the performance management system
3. Periodic follow-up to the receipt of the results for the strategic and operational indices of different organizational units
4. Assistance in the preparation and development of evidence and procedures related to work performance management system
5. Contribute to the support of continuous improvement and development of the performance management system through different mechanisms Exp. (comparisons bookmark / best practices)
6. Build dashboards for the different types of organizational KPIs using Microsoft Sharepoint
7. Feeding the strategic and operational indicators in the government performance management system “Adaa 2.0” that is used to manage the performance of the UAE governments federal entities
•Implementation of ISO 9001:2008 internal Auditing
•Performing consultations regarding different EFQM model Awards in UAE (Dubai Government Excellence Program (DGEP), Sheikh Khalifa Governmental Excellence Program (SKGEP))
•Prepare different satisfaction surveys (employees, clients and society satisfaction) and analyze the result
•Process Engineering using flowchart tools (Microsoft Visio)
•Preparing project and cost planning (Microsoft Project)
•Preparing Key Performance Indicators (KPIs) for required organizational processes
•Preparing assessment booklet and scoring sheet according to SKGEP and DGEP.
•Build up an e-portal gate for processes maps (flow charts) using HTML.
•Transform the work methodologies procedures to flow charts
1. Data Processing
2. Contacting the suppliers.
3. Working in Excel: Creation of Data Files, programming of modules, Analysis of data files, data preparation for various topics e.g... Supplier Presentation, - negotiation, etc
4. Supplier management: Verification and analysis of offer and preparation of decision sheets.
5. Power Point: Create and support Management Meeting presentations
6. Support and execution of Marketing Analyses
7. General support in case of trouble shooting actions
8. Using the SAP Program to create and edit data base or getting info from the data base.
Training Course: • Soft Skills (Communication and Leadership) Development Course. October 2008 to January 2009. German-Jordanian University- Amman, Jordan. Workshops: • Matlab & Simulation for Engineers software program. 24-27 January, 2010. German-Jordanian University-Amman, Jordan. •The European Foundation for Quality Management (EFQM) Excellence Model Training. 18-25 February, 2012. Al Khalidi Medical Center- Amman, Jordan.