Aftermarket Sales Engineer
F.A KETTANEH
Total years of experience :10 years, 1 Months
• Develop and implement aftermarket sales strategies to drive revenue growth and achieve sales targets.
• Identify upselling and cross-selling opportunities by assessing clients' equipment and service needs.
• Stay informed about industry trends, competitor activities, and market demands related to aftermarket services.
• Conduct presentations and demonstrations of aftermarket products and services to clients, showcasing their value proposition and benefits.
• Keep clients informed about the latest upgrades, enhancements, and offerings in the aftermarket portfolio.
• Prepare accurate and comprehensive aftermarket quotations and proposals, considering client requirements, pricing strategies, and competitive factors.
• Collaborate with forecasting teams to predict aftermarket demand, optimizing inventory levels to meet customer needs while minimizing excess stock and associated costs.
• Engage in negotiations with clients to finalize aftermarket service contracts, ensuring terms and conditions meet both customer expectations and company objectives.
• Spearheaded sales initiatives for the company's parts and service programs, showcasing a keen ability to drive revenue and enhance customer satisfaction
• Advised users on strategic service product choices, contributing to reduced operating costs through tailored recommendations and effective support programs.
• Played a pivotal role in market intelligence activities, collecting and analyzing key industry information to inform decision-making processes.
• Orchestrated preventive maintenance programs with customers, ensuring seamless equipment functionality and prolonging operational lifespan.
• Conducted on-site assessments, utilizing a hands-on approach to evaluate machines and provide insights for optimizing sales for parts and maintenance departments.
• Conduct on-site visits to customer locations, evaluating machinery to identify requirements for our parts and maintenance departments.
• Perform equipment diagnostics, pinpointing issues and determining necessary repairs.
• Utilize shop manuals and spare parts books effectively.
• Foster effective communication by liaising with client departments and customers to ensure seamless collaboration and understanding of maintenance needs.
- Following up site activities including (Plumping, HVAC, Fire fighting, and Water supply System)
- Checking Shop Drawing after completing from Draftsman
- Coordination with Main Contractor for material submittals
- Handing over Project completed activities to the Consultant
- Assistant Project Engineer for Material Quantity Survey
Graduation Project: Composite Material Comparing Between LDPE & PP by Using Their Strength Properties.
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