Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Samir Alkhatib, IT Support Engineer

Samir Alkhatib

IT Support Engineer·Vianeos

United Arab Emirates

Diploma, Microsoft Azure

Work experience

Total years of experience: 12 years, 8 months

IT Support Engineer

September 2022 - Present

Vianeos

Sharjah, United Arab Emirates

September 2022 - Present

* Daily IT Operation tasks Supporting Etisalat several departments in GoChat mobile app.
* Insuring the CI/CD of GoChat mobile application
* Testing and troubleshooting the app for functional and/or visual bugs.
* Operating on the app DBs
* Handling and managing Jira

Company industry:
Software Development
Job role:
Information Technology

IT Support Engineer

February 2020 - April 2022

Abu Dhabi Islamic Bank

Dubai, United Arab Emirates

February 2020 - April 2022

* Handling and operating upgrade project in NE branches and back offices
* Installing, configuring and testing operating systems, application software using Acronis, Network Installation, SCCM and AD
* Troubleshoot computer systems remotely and in person to identify and eliminate Software/Hardware malfunctions.
* Document requests and incidents, resolve or escalate them if needed using ServiceNow

Company industry:
Islamic Banking
Job role:
Information Technology

Project Engineer

September 2019 - January 2021

Al Tamkeen Marble and Natural Stone

Sharjah, United Arab Emirates

September 2019 - January 2021

* Plan, purchase, direct, and manage marble and natural stone construction projects
* Create budget objectives; analyse technical and financial job requirements, etc.
* Perform blueprint reading, create shop drawings

Company industry:
Construction & Building
Job role:
Construction and Building

IT Trainer

October 2015 - September 2019

Zurich Training Institute

Dubai, United Arab Emirates

October 2015 - September 2019

* Prepare and deliver IT courses content and outlines (Cambridge IT Diploma, ICDL, A+, Computer troubleshooting... etc.)
* Translate and Interpreter courses English to Arabic and vice versa
* Pearson VUE Certified Test Centre Administrator
* TOEFL IBT Certified Test Centre Administrator
* Server Administrator

Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

IT Support Engineer

October 2013 - September 2015

ALDAR University College

Dubai, United Arab Emirates

October 2013 - September 2015

* Install and configure operating systems and other software
* Troubleshooting computers software/hardware issues (300+ workstation)
* Supporting users and network administrators over the telephone and by email
* Ensure constant availability of technical resources
* Xerox photocopier workstations administration
* Avaya phone system Operator
* FortiGate Firewall administration
* Moodle management and error fixing

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT Support Engineer

July 2012 - October 2012

Syrian International for Services and Technologies Co.

Damascus, Syria

July 2012 - October 2012

* Install and configure operating systems and other software
* Develop software of an ATM machine with a group of 3 Programmers
* Maintain the ATM machines (+100) and improve its performance

Company industry:
Internet & E-commerce
Job role:
Information Technology

Education

Microsoft

November 2021

November 2021

Diploma, Microsoft Azure

United Arab Emirates

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

Zurich Training Institute

March 2017

March 2017

Diploma, CBP Training of Trainers

United Arab Emirates

GPA (point): 5 out of 5

GPA (point): 5 out of 5

The CBP TOT program aims to tool up the CBP Trainers, with the essential knowledge and pedagogy to perform effectively; as well as sharpening their skills by amalgamating them with the latest methodologies that allow them to purvey their expertise. TOT Covers: * Define the best teaching approaches, methodologies and technique * Understand and apply training needs analysis (TNA) * Express the traditional teaching/training methods * Follow the steps of applying the role – playing method * Understand classroom management tools * State the evaluation types and assessment * Understand the future of soft skills training
View attachment

University of Cambridge, International Examination

March 2016

March 2016

Diploma, Information Technology

United Arab Emirates

Diploma Modules: •Module 1: Introduction to Information Technology •Module 2: Using PC and Managing Files Using MS Windows •Module 3: Word Processing Using MS Word •Module 4: Spreadsheets Using MS Excel •Module 5: Electronic Communication Using MS Internet Explorer. •Module 6: Databases Using MS Access •Module 7: Presentation Using MS PowerPoint
View attachment

ALDAR University College

April 2014

April 2014

Diploma, IBS- International Business Skills

United Arab Emirates

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

This Professional Diploma contains the principles That every employee needs to have to enhance his productivity: - Customer Service - Business Communication - Self-Awareness and Personal Development - Business Etiquette - Business Basics and Finance - People Skills - Time Management - Information Technology for Business
View attachment

Syrian Virtual University

August 2012

August 2012

Bachelor's degree, Information Systems Engineering

Syria

GPA (point): 4 out of 5

GPA (point): 4 out of 5

ISE is a credit-based BSc program in Information Systems Engineering. The content is very much that of a traditional Computer Science degree, but offered online. The student has to take a number of "core courses" and then a number of "specialized courses" with the aid of a career planner. There are currently four core specialization areas: Software Application Development, Multimedia Systems, Networking and Operating Systems, and Intelligent Systems. It is possible to choose an emphasis within a core specialization area. The duration of study is (typically) five years.
View attachment

Skills

Technical Support
Expert
Technical Support
Expert
Training
Expert
Training
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Databases
Expert
Databases
Expert
Programming
Expert
Programming
Expert
Programming
Intermediate
Programming
Intermediate
Computer Software/Hardware maintenance
Expert
Computer Software/Hardware maintenance
Expert
ASP.NET, HTML/HTML5, CSS/CSS3
Intermediate
ASP.NET, HTML/HTML5, CSS/CSS3
Intermediate
Microsoft Windows Presentation Foundations & SilverLight4
Intermediate
Microsoft Windows Presentation Foundations & SilverLight4
Intermediate
Proactive, troubleshooting and solving problems
Expert
Proactive, troubleshooting and solving problems
Expert
Hard worker can work as individual or with a team
Expert
Hard worker can work as individual or with a team
Expert
Eexcellent communication skills
Expert
Eexcellent communication skills
Expert
Great hand skills and quick learner
Expert
Great hand skills and quick learner
Expert
Flexible, reliable and dependable
Expert
Flexible, reliable and dependable
Expert
Motivated self-starter with a strong desire to learn
Expert
Motivated self-starter with a strong desire to learn
Expert
Windows Administrator
Expert
Windows Administrator
Expert
VMWare 6+
Intermediate
VMWare 6+
Intermediate
Networking
Expert
Networking
Expert
Microsoft Azure
Intermediate
Microsoft Azure
Intermediate
Databases
Expert
Databases
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Training
Expert
Training
Expert
Technical Support
Expert
Technical Support
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Training
Introduction to Cloud Computing
Zurich Training Institute
Jun 2017
Developing in HTML5 with JavaScript and CSS3 Jump Start
Microsoft Virtual Academy
Sep 2014
Show credentials
The power of Positive Thinking
Zurich Training Institute
Aug 2017
Show credentials

Recommendations

Mohammad Alsafra

Nov 2012

Nov 2012

Software EngineerColleague

Samir is creative programmer that i loved to work with, he has sharp eyes on details, punctual and flexible . wish him more success in his life.