Total Years of Experience: 7 Years, 2 Months
August 2014
To October 2015
Recruitment Consultant
at Progressive GE
Location :
United Arab Emirates - Dubai
• Market research to assess new business opportunities via the Internet, social media and job boards.
• Business-to-Business sales via telephone, email and meetings.
• Designing and creating job adverts for our clients and running Search Engine Optimization (SEO) to engage users and to generate more traffic to our website.
• Planning and making email marketing strategies via our internal software to exciting clients and to potential clients.
• Managing key accounts of the business in MENA region.
• Client handling, salary negotiation, executive hiring, experienced in volume/mass hiring and niche skill hiring.
• Proficient in recruiting candidates from all levels (Junior to Senior Level).
Achievements:
• Meeting daily, weekly and monthly Key Performance Indicators (KPI’s), which includes sales calls and meeting with new and existing clients etc.
• Conducted training for new staff and interns.
• Business-to-Business sales via telephone, email and meetings.
• Designing and creating job adverts for our clients and running Search Engine Optimization (SEO) to engage users and to generate more traffic to our website.
• Planning and making email marketing strategies via our internal software to exciting clients and to potential clients.
• Managing key accounts of the business in MENA region.
• Client handling, salary negotiation, executive hiring, experienced in volume/mass hiring and niche skill hiring.
• Proficient in recruiting candidates from all levels (Junior to Senior Level).
Achievements:
• Meeting daily, weekly and monthly Key Performance Indicators (KPI’s), which includes sales calls and meeting with new and existing clients etc.
• Conducted training for new staff and interns.
November 2009
To July 2014
Customer Service and Sales Assistant
at Asda Walmart
Location :
United Kingdom
• Full time employee for 1 year, started University and thereafter became part time throughout University.
• Ensured the company store presents itself to a high standard of customer service.
• Built relationships/rapport with customers.
• Managed customer operations and ensured customer satisfaction by achieving delivery and service
quality norms.
• Managed stock control and inventory for the ‘Home and Leisure’ department.
• Quickly recognised customers' needs to better assist them.
• Assisted customers with shopping and administrative queries.
• Managed the ‘Home and Leisure’ shop floor.
Achievements:
• Collected and analysed data to monitor the level of customer service.
• Identified areas for improvement and implemented measures to maximize customer satisfaction levels.
• Ensured the company store presents itself to a high standard of customer service.
• Built relationships/rapport with customers.
• Managed customer operations and ensured customer satisfaction by achieving delivery and service
quality norms.
• Managed stock control and inventory for the ‘Home and Leisure’ department.
• Quickly recognised customers' needs to better assist them.
• Assisted customers with shopping and administrative queries.
• Managed the ‘Home and Leisure’ shop floor.
Achievements:
• Collected and analysed data to monitor the level of customer service.
• Identified areas for improvement and implemented measures to maximize customer satisfaction levels.
January 2013
To August 2013
Marketing Assistant Intern
at Educas
Location :
Spain
• Managed marketing and commercial campaigns via social media and email marketing.
• Identified key marketing opportunities through conducting marketing research via questionnaires and social media.
• Managed multiple functions and events.
• Executed administrative tasks: spreadsheets, stock, daily takings and financial transactions.
• Promoted new product launches on company’s social media websites, in accordance with the company digital marketing strategy.
• Assisted in the development of the marketing strategy of the company, by helping evaluate latest trends in digital marketing and social media.
Achievements:
• Assessed social media marketing strategies to determine rate of return. Identified and tapped into new channels to optimize return on investment (ROI) and fuel revenue growth.
• Identified key marketing opportunities through conducting marketing research via questionnaires and social media.
• Managed multiple functions and events.
• Executed administrative tasks: spreadsheets, stock, daily takings and financial transactions.
• Promoted new product launches on company’s social media websites, in accordance with the company digital marketing strategy.
• Assisted in the development of the marketing strategy of the company, by helping evaluate latest trends in digital marketing and social media.
Achievements:
• Assessed social media marketing strategies to determine rate of return. Identified and tapped into new channels to optimize return on investment (ROI) and fuel revenue growth.
August 2012
To December 2012
Marketing Hospitality and Tourism Management Intern
at Riverlodge Backpackers (SA)
Location :
South Africa
• Worked with the marketing team to drive event registration through a variety of social media and email marketing.
• Independently developed beneficial deals with relevant media partners to increase the exposure of events.
• Managed several digital marketing campaigns, including the use of ‘Google Analytics’.
• Produced web content tailored to the target demographics through emails and social media.
• Planned and implemented marketing activities across all online and offline channels.
• Set up and coordinated new marketing strategies.
• Monitored and optimized key internet search engine campaigns.
• Effectively driving brand awareness, engagement and traffic to social media pages.
Achievements:
• Independently developed beneficial deals with relevant media partners to increase the exposure of events.
• Independently developed beneficial deals with relevant media partners to increase the exposure of events.
• Managed several digital marketing campaigns, including the use of ‘Google Analytics’.
• Produced web content tailored to the target demographics through emails and social media.
• Planned and implemented marketing activities across all online and offline channels.
• Set up and coordinated new marketing strategies.
• Monitored and optimized key internet search engine campaigns.
• Effectively driving brand awareness, engagement and traffic to social media pages.
Achievements:
• Independently developed beneficial deals with relevant media partners to increase the exposure of events.
June 2009
To October 2009
Assistant Bar Manager
at Wadworth Skippers Pub Restaurant
Location :
Spain
• Promoted Menu and Drink offers via social media.
• Managed Stock Control and Inventory.
• Organised and maintained the cellar and stockroom.
• Managed financial transactions on a daily basis.
Achievements:
• Trained junior staff in Hospitality and Customer Service.
• Managed Stock Control and Inventory.
• Organised and maintained the cellar and stockroom.
• Managed financial transactions on a daily basis.
Achievements:
• Trained junior staff in Hospitality and Customer Service.
May 2008
To June 2008
Intern
at Jaguar and Land Rover
Location :
United Kingdom - London
• 2 weeks work experience.
• Filing and organisational skills established.
• Filing and organisational skills established.
March 2007
To September 2007
Barman/Waiter
at Marie's Bar
Location :
Spain
• Established my communication skills and developed my ability to work effectively as an integral part of a small team.
• Oversaw quality control.
• Promoted daily offers and specials.
• Managed financial transactions on a daily basis.
• Oversaw quality control.
• Promoted daily offers and specials.
• Managed financial transactions on a daily basis.
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