Cinema Supervisor
VOX Cinemas
Total years of experience :18 years, 3 Months
Cinema Supervisor
VOX Cinemas
May 28, 2010-to date
• Providing & ensuring customer satisfaction & the best facilities to the audience and to manage the theater like never before.
• To furnish information & educate all the staffs for movie patrons regarding latest and upcoming movies and its ratings to achieve audience and sales targets.
• To make audience satisfy
• To advertise and promote films
• managing promotions within the cinema;
• budgeting, cash/credit card handling and stock control/inventory
• Liable for health and safety/staff roster.
• Reporting to Cinema manager.
Unit Supervisor
Emirates Leisure Retail (LLC)
Formerly: Maritime & Mercantile International (MMI)
QSR Department (Costa Coffee)
March 15, 2003-till to date
P.O. Box 70, Dubai UAE
• Initially Shift Supervisor of the highest volume store located at the one of1 the busiest mall in UAE (Deira City Center)
• Managing the day to day operation and forecasting budget of the store.
• Promote pride, enthusiasm and team spirit within organization.
• Impress guests by providing service that meets and strives to exceed their expectations.
• In-charge of ordering and posting of invoices of the suppliers.
• Doing monthly inventory and accruals. Conducting In-Store Training to the new joiners.
• Provide leadership to the team by setting an example and leading from front.
• Communicate ideas and facts honestly, clearly and persuasively.
• Built productive relationships with colleagues and work effectively in teams.
• Maintain staff discipline and ensure that their grooming and appearance is up to the required standards.
• Responsible for requisitioning items for the outlet/ product & supplies orderings.
• Make duty rosters in liaison with Mgr. Assign the work area to the staff on daily basis.
Sales Associates cum Visual Merchandiser
Nando's Restaurant/Barista/Cashier
Sawari Group KSA.
Al-khobar
P.O. Box 1264 Jeddah, K.S.A
1999 - 2001
• Serve Customers using five-step customer service standard.
• Train new staff members.
• Organize merchandise and stock inventories.
• Help customer with enquires-provide advice, styling tips in line with the latest trend fashions.
• Resolve customer disputes.
• Effectively process stock inventories.
Cashier, Guest Relations Officer
America-Al-Ahlia Restaurant Co.
P.O. Box 1399, Alkhobar 31952 K.S.A.
1995 - 1997
• Reporting to the restaurant manager, maintain customer satisfaction in the restaurant.
• Responsible for receiving and greetings to the guests, distributing comments cards and gather it.
• Deliver give away to the children and responsible for customer complaints, solving and reporting to the restaurant manager about it.
Sales Associate Cum Visual Merchandiser
SM Shoemart Department Store
Araneta Center, Quezon City
1994 - 1995
• Develop and implement product line from concept through product.
• Assist and communicate with customers as well as coordinate with sales team.
• Responsible for marking and branding a retail business district and commercial area to become a vibrant, exciting destination for local residents and visitors.
• Responsible for the tracking of the daily, weekly and monthly sales report.
• Handling cash registered when needed and doing inventory of all the products.
ABE International College of Buss. & Accountancy BS (Hotel & Rest. Mgt.)
Cor., Padre Faura St., Taft Ave., Manila Certificate Interface Computer College Microsoft Office
C. M. Recto Manila Vocational Graduate
Central Colleges of the Philippines BSBA (Management) Sta. Mesa, Manila 2nd yr. College