sanaa FANNANE

Greeting and welcoming the customer and provide them excellent customer service.
•Asking open ended questions identify their needs and provide them the suitable merchandise.
•Try the best for achieving the given sales target and score about more than 100% of the given sales target.
•Punching of transaction in the system using Microsoft Navision system and accepting
•payments in the form of all methods i.e. by cash, card or gift vouchers.
•Collect customer database and inform them about special promotion or sale when necessary.
•Maintaining Visual Presentation of the store up to the highest standard possible.
•Refilling of merchandise when sold.
•Try the best for additional sale and alternative selling.
•Thanking and welcoming the customer to come back again.

Delivered excellent customer service by greeting and assisting each customer.
•Giving 100 % customer satisfaction.
•Solving customer complaints and issues
•Accurate Cash handover
•Merchandising and Visual presentations.
•Consistent in Achieving monthly target.
•Monthly Highest Sales contributor.