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Sangeeth Shiv, Senior Sales Operations Analyst

Sangeeth Shiv

Senior Sales Operations Analyst·Shield AI Technologies Pvt Ltd,

India

Master's degree, (Marketing & Systems)

Work experience

Total years of experience: 8 years, 8 months

Senior Sales Operations Analyst

October 2022 - January 2024

Shield AI Technologies Pvt Ltd,

Bengaluru, India

October 2022 - January 2024

• Creating ICPs and helping with Go to Market Strategy and responsible for lead generation.
• Working on multiple lead generation tools like Apollo.io, Lusha, ZoomInfo, Apptopia,
LinkedIn Sales Navigator, prospects company website, and various forums and updating it
on the salesforce for sales outreach, marketing email campaigns (HubSpot), and events
• Handling team of 4 people, working with multiple vendors, creating reports and updating
the management
• Tracking various metrics like MQLs, SQLs, Opportunities and Conversion rate and
update the respective stake holders.
• Maintained CRM data hygiene in Salesforce, streamlining the process, reducing duplicate
accounts, and improving lead quality.

Company industry:
IT Services

Senior Market Research Executive

October 2021 - January 2022

Trigent Software India Pvt Ltd,

Bengaluru, India

October 2021 - January 2022

• Responsible for lead generation for North American Market (US).
• Identifying the right set of companies, identifying key decision makers and creating ICP
based on various parameters to campaign about Trigent Softwares Service offerings
• Running Email Campaigns on regular basis specific to Software Engineering services to
different Industry Verticals and generating leads
• Responsible for sourcing leads from various sources like LinkedIn Sales Navigator,
ZoomInfo, prospects company website and identify the right email format and verify the
email format using email verification tool

Company industry:
IT Services

Senior Inside Sales Executive

January 2019 - December 2020

Delixus India Pvt Ltd,

Bengaluru, India

January 2019 - December 2020

• Responsible for lead generation process setup from scratch (Startup) for North American
Market (US). Go to market strategy
• Identifying the target list and identifying key decision makers based on various parameters
to campaign about Delixuss Service offerings
• Implemented Zoho CRM and Zoho Email Campaign tool for the company and make sure
the leads were uploaded into the CRM, qualifying the leads, and assigning it to the Sales
Head. Vendor management and Negotiation.
• Running Email Campaigns on regular basis specific to Software Engineering services to
different Industry Verticals and generating leads
• Launched DelixusInc website, responsible for website management, content creation
• Tracking website traffic via Google Analytics and reporting it to the leadership team
• Responsible for sourcing leads from various sources like DiscoverOrg, LinkedIn Sales
Navigator, ZoomInfo, etc.., for email campaigns and events
• Co-ordinating with CEO, President, and Sales Head of the company to understand their
requirements and delivered the same on regular basis
• Handled couple of team members in generating leads from various sources

Company industry:
Marketing

Marketing Analyst

January 2018 - December 2018

ThoughtFocus Information Technology Pvt Ltd,

Bengaluru, India

January 2018 - December 2018

• Responsible for lead generation process setup, launched first ever company newsletter
• Account Based Marketing - Identifying the target list and identifying key decision makers
to pitch about ThoughtFocuss Service offerings (SAP ERP and AI chatbot)
• Responsible for sourcing leads from various sources like DiscoverOrg, LinkedIn,
ZoomInfo, Inside view and etc.., for email campaigns, webinars and events
• Co-ordinated with different verticals heads, sales head, and marketing head to understand
their requirements and delivered the same. Guided couple of team members in generating
leads from various sources
• Responsible for doing competitor analysis and providing insights to the respective stake
holders
• Worked on social media listening analysis (Facebook, Twitter, Instagram, Forums) via
Brand24 tool to identify the key areas in higher education market to pitch YANA (AI
chatbot) and providing insights to the respective stake holders

Company industry:
IT Services

Marketing Research Executive

January 2017 - January 2018

Seclore Technology Pvt Ltd

Bengaluru, India

January 2017 - January 2018

• Generating leads through email campaign, LinkedIn, Events and coordinating with the
appropriate team to take the leads forward across North America, Europe and APAC
• Account Based Marketing - Identifying the target list and identifying key decision makers
to pitch about Seclores Service offerings (ERMS/Data Security software)
• Responsible for generating leads from Global SIs like HCL, Infosys, Wipro and TCS to
give an overview of Seclore (IRMS)
• Responsible for creating the prospect list for email campaigns, webinars, events to pitch
about the Seclore solution
• Sending the appropriate dockets to the prospects and following up with the leads
• Following up with the inbound leads and qualifying the leads and assigning the leads to
appropriate sales team

Company industry:
IT Services

Market Research Executive

January 2014 - January 2017

Nous Infosystems Pvt. Ltd,

Bengaluru, India

January 2014 - January 2017

• Identifying and creating the right set of target lists from different sources like LinkedIn,
ZoomInfo, Inside view, DiscoverOrg and etc.,
• Identifying the right targets and Email Campaigning about the software testing service
• Generating leads through email campaigning, LinkedIn, coordinating with the appropriate
team and fixing the meeting/call across North America, Europe and APAC
• Guiding the new team members and working with cross functional teams
• Sending the appropriate dockets to the prospects and following up with the leads
• Generated leads in four different segments like BFSI, Retail, PTS and Healthcare from
different regions across International and Domestic market

Company industry:
IT Services

Education

Bharathiar University

April 2012

April 2012

Master's degree, (Marketing & Systems)

India

Skills

CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
ACCOUNT BASED MARKETING
Intermediate
ACCOUNT BASED MARKETING
Intermediate
ELECTRICAL CONNECTIONS
Intermediate
ELECTRICAL CONNECTIONS
Intermediate
EMAIL MARKETING
Intermediate
EMAIL MARKETING
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate

Training and Certifications

Certifications
Generative AI Mastermind
Revenue Operations Certified
AI for Marketing course
B2B Marketing on LinkedIn
Digital Marketing certified professional