Asst. Vice President
X Index Companies Pvt. Ltd
Total years of experience :16 years, 6 Months
Index Hospitalities)
Key Deliverables:
* Playing a key role in planning sales strategies for the entire chain, HOTEL X.
* Monitoring the contract clauses & daily sales reports, HOTEL X.
* Looking for prospects for sales, marketing and revenue growth for the company.
* Playing a key role in launching “Xirooms” Bangladesh’s 1st online hotel aggregator as
East Zone (India).
Key Deliverables:
* Playing a key role in planning sales strategies in the zone.
* Monitoring the contract clauses & daily sales reports in the zone.
* Providing a sales platform to clients for a better sales & revenue maximization.
* Providing training and regular updates over the system to all clients in the zone.
* Monitor and help hotels in listing with OTA’s and other channels.
* Helping the hotels promote their services across the web & it in return to enhancing it’s brand value in the
market
Key Deliverables:
* Playing a key role in planning sales strategies.
* Monitoring the contract clauses & daily sales reports.
* Providing a sales platform to clients for a better sales & revenue maximization.
* Providing corporate’s a one stop travel solution for all their requirements across PAN India.
* Look for new business prospects and means to enhance sales and business channels
East India.
Key Deliverables:
* Playing a key role in planning sales strategies.
* Monitoring the contract clauses & daily sales reports in the zone.
* Providing a sales platform to clients for a better sales & revenue maximization.
* Helping the hotels promote their services across the web & it in return to enhancing its brand value in the
market
Key Deliverables:
* Playing a key role in planning front office strategies.
* Look after the all public / guest relations, satisfaction and situations
* Assist in brainstorming of sales planning.
* Look after day to day room sales & revenues strategies.
* Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal
Clientele.
* Provide trainings on customer care & relations within the organization.
* Promoted as Sr. BDE as on Dec’14
Playing a key role in handling VIP guests.
* Successfully monitoring all public relations, satisfaction and situations.
* Handling the concierge team for all guest assistance.
* Look after & manage the team of service express for reservations, bookings, orders etc.
* Look after walk-in room reservations or room sales.
* Be a part of the sales team for designing better special packages on time to time.
* Anticipate and met guests' needs while working efficiently in a fast-paced environment.
* Provide trainings on customer relations & customer handling, under Starwood Hotels & Resorts World
Wide for Starwood Careers & Service Culture / Branding. ( Certified for trainings
Key Deliverables:
* Playing a key role in handling VIP guests.
* Successfully monitoring all public relations and situations.
* Pivotally handling a team which successfully looks after reservation.
* Instrumental in dealing with corporate guests to accordingly make corporate collaboration.
* Plan menus for all banquet & package designing for room sales.
* Also look after daily operations of “VELEVT APPLE HOTEL”.
Key Deliverables at VA: Look after reservation, take care and handle all check-in and check-out,
Handle telephone quarries, and maintain a liaison between all departments.
Understanding the corporate needs and setting sale strategies accordingly.
Attainments:
* Best Employee for the Month of December.2010 and January, 2011.
Restaurant / Room Service / Pool Bar)
Key Deliverables: Look after all guest needs, take telephonic orders, and keep up guest satisfaction up to
the TAJ standards, handle day to day operations at the Pool Bar.
Attainments:
* Awarded as “Best New Comer” in February, 2008.
* Organized and assisted foreign tour groups, personalized services to guests from Ministry Dept. of Kerala
F&B Service (Room Dining, Banquets, Bar Area, Specialty Restaurant)
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