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Sara Ahmad, Call center agent

Sara Ahmad

Call center agent

Alghanim industries

Location
Kuwait
Education
Diploma, Computer Science
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Call center agent at Alghanim industries
  • Kuwait - Al Kuwait
  • November 2015 to March 2022

help the customer with their needs
we are handling the service center calls, delivery and installment department calls and the complains,
department calls,

port security in ministry of interior at Ministry Of Interior - Kuwait
  • Kuwait - Al Kuwait
  • December 2016 to October 2021

Check passengers passport validation and stamp the passport after check the identity

passports agent at ministry of interior
  • Kuwait
  • December 2016 to October 2021
customers services at Ministry Of Education - Other
  • Kuwait
  • December 2016 to October 2021
Call Center Agent at gulfbank
  • Kuwait - Al Kuwait
  • July 2013 to December 2014
Admin Cordenator at Al Babtain Group
  • Kuwait - Al Kuwait
  • December 2012 to January 2014

Administration

admin assistant at Al Babtain Group
  • Kuwait - Al Kuwait
  • December 2011 to January 2014
Customer service agent at gulf bank of kuwait
  • Kuwait - Al Kuwait
  • April 2012 to July 2012

Education

Diploma, Computer Science
  • at kuwait international institute
  • September 2010
High school or equivalent, Science
  • at Jumana Bent Abe Taleb High School
  • June 2010

Customer service - Call center agent

Diploma, Computer Sciense
  • at International Institute of kuwait
  • June 2010

1 Year diploma in Computer science.

Bachelor's degree, compulsory science
  • at Kuwait national institution
  • November 2009
Diploma, Computer Science
  • at National Institute For Administrative Sciences
  • October 2008

Specialties & Skills

Call Center
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Human Resources
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Customer Service
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Computer Science
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Internet
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Employees support
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Microsoft office
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Social media sites
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hadling customer service under pressure
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Customer support
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teamwork
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mobile
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outbound
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problem solving
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quality assurance
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telemarketing
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service center
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marketing
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sales representatives
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office work
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customer interactions
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sellers agent
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operation
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performance center
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retail
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team management
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team leadership
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outlook
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order
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microsoft powerpoint
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purchasing
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merchandising
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mail
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Memberships

Kuwait rescue and support team
  • A member
  • March 2022

Training and Certifications

Gulf bank Training (Certificate)
Date Attended:
February 2012
Customer service and soft skills (Training)
Training Institute:
Nas
Date Attended:
November 2010
Duration:
30 hours
English Courses level 1 and 2 (Training)
Training Institute:
Nas
Date Attended:
November 2010
Duration:
30 hours

Hobbies

  • Technology and reading