sales and business development manager
Designitch
Total years of experience :9 years, 9 Months
- Account Management - Business Development - Specification Selling - New Business (focus on Trade Clients - Residential and Commercial projects).
- In depth knowledge and daily interaction with +85 brands from Europe represented by the Company (Furniture, Decorative Lighting, Accessories, Art, Rugs).
- Assisting Sales Director with inputs for the Team Sales strategy.
- Management on logistic process (establishing new partnerships for import/Export, new procedures for the team)
- Undertake design project from concept to completion. Define Project Requirements and schedule during the brief; working closely with Designers and Architects on materials, product sourcing, samples and mood boards; supervise work progress while doing everything possible to deliver within the given timeframe and ensure a smooth and exceptional handover.
- Increasing Sales through Trade Residential and Contract channel, on a national (UK) and international basis (especially in UAE)
- 2017 achievemnts: Best Salesperson for Baker Showrooms worldwide for the first quarter 2017. +39% personal plan, 72% of the shomroom turnover. Forecasting with an average of 104% accuracy to my actual.
-Managing New Business (increasing new client base of 44%) and Maintaining existing relationships with clients and key accounts (increasing Core business of 50%). - Managing the whole life of the sale, from the first contact up to the after care.
- Showroom based position, with frequent visits to clients in their studios.
-Daily running of the showroom (Follow up on leads, quotations and order payments, checking stock, liaising with suppliers, organizing deliveries, main reference for customers, dealing with every issue and complaint)
-Maximizing sales (in showroom, by email, by phone, VIP clients)
-General Admin
-Staff training
Contribution to the daily running of the Gallery (1-2 days a week)
-Promotion on social network, email marketing, website updating, event
organization
-London Art Fair 2015
-Daily interaction with established collectors and new clients, offering a perfect customer service by phone from the first contact up to the aftercare sales
- Direct Sale: Delivering artworks at clients' place in the whole country, creating face to face relationships e representing Company (Average Sale: €10-40K)
- Logistics: Organization of rota to deliver artworks at client's place in the whole country, couriers, stock management, main reference for all departments
- PA/Secretarial: Maintenance of a customer relationship database, general admin
activities, booking of meetings and travels, supporting management in event organization, artist submissions, preparation of documents
Implementation of artworks sales in Milan and surrounding areas (Target:
11k/month)
- Providing perfect customer service building strong face to face relationships, from
the first contact “New Business” to the aftercare sales
- Customer-focused/contract-focused/target-focused
110/110 cum laude)
105/110