Sara Terrazi, Executive Assistant to the Region President,

Sara Terrazi

Executive Assistant to the Region President,

Parsons International Limit

Location
United Arab Emirates
Education
Bachelor's degree, Business Administration
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Executive Assistant to the Region President, at Parsons International Limit
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2014

• Support the President to manage workload and activities.
• Coordinate and maintain the diary of the President including organizing of all appointments, meetings, and travel arrangements.
• Monitor, respond to, and redirect general enquiry emails as appropriate.
• Identify, anticipate, and prepare information requirements of the President for meetings, appointments, presentations etc and follow up inward and outwards requests for information, outstanding reports, and correspondence.
• Arrange meeting rooms for internal and external meetings as requested, and in advance for recurring meetings.
• Schedule team meetings, prepare agenda, and draft minutes.
• Attend Board of Directors meetings, take minutes, and be point of contact for Directors.

Personal Assistant (PA) to Group Executive Director at Al Jaber Group
  • United Arab Emirates - Abu Dhabi
  • August 2013 to August 2014

• Reports to al Jaber Group Executive Director
• Supporting the administration work for all Al Jaber Group of companies
• Responsible for providing valuable administrative support to the group executive director
• Reading, monitoring and responding to the director’s email
• Answering calls and handling queries
• Preparing correspondence and commissioning work on the director’s behalf
• Liaising with staff, clients, etc.
• Managing the director’s electronic diary and book for meetings
• Organizing travel and preparing complex travel itineraries,
• Attend meetings with the director’s to take notes/minutes and assist when required
• Planning, organizing and managing events
• Coordinate the companies group budget and prepare a report for the director
• Conducting research on the internet
• Writing reports and executive summaries
• Preparing presentations
• Preparing papers for meetings
• Managing and reviewing filing and office systems
• Sourcing and ordering stationery and office equipment,

Personal Assistant (PA) to Executive Director at Al Jaber Group
  • United Arab Emirates - Abu Dhabi
  • June 2012 to August 2013

• Report to Industries and Trading executive director
• Supporting the administration work for 21 companies
• Devising and maintaining office systems, including data management and filing;
• Arranging travel, visas and accommodation and, occasionally, attending with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
• Taking dictation and minutes;
• Carrying out background research and presenting findings;
• Producing documents, briefing papers, reports and presentations;
• Organizing and attending meetings and ensuring the manager is well prepared for meetings;
• Liaising with clients, suppliers and other staff.

Sales Coordinator at Technogym UAE
  • United Arab Emirates - Abu Dhabi
  • June 2011 to July 2012

• Assist the company to gain better market share by identifying, recommending and implementing improved selling market strategies.
• Ensure potential customers are provided with reliable and accurate advice regarding the products.
• Plan, design and conduct appropriate marketing and selling strategies for individuals and corporate levels.
• Prepare and providing various sales reports for the manager.
• Assist when required with any internal project undertaken.
• Coordinates the activities of the company project or program; coordinates company events; coordinates department computing and software resources, which may include a web page.
• Maintains company databases, budgets, cash controls, and accounting and purchasing records; coordinates billing to company; maintains accounts receivable database system.
• Maintain and developing relationships with existing customers in person and via telephone calls and emails.
• Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer.
• Recording sales and order information and sending copies to the sales office, or entering into a computer system.

Sales at Richmond Group. / Cartier Jewelry.
  • United Arab Emirates - Abu Dhabi
  • January 2010 to April 2011

• Produce daily, weekly and monthly reports.
• Ensure proper opening and closing of the cash.
• Arrange private appointment with VIP customers and ensure their satisfaction.
• Providing feedback from clients in order to access possible improvements to existing products and also the need for new products.
• Maintaining accurate customer database for reporting, mailings, and marketing programs.
• Participating in industry events and conferences.
• Developing a strong product knowledge as well as customer knowledge.
• Initiating and leveraging sales opportunities with the existing and prospective customers while developing and maintaining key clients.
• Exceeding or meeting personal sales targets while demonstrating a solid customer focus. In charge of jewellery safe and display

Sales at CHALHOUB GROUP - Dior
  • United Arab Emirates - Abu Dhabi
  • December 2006 to January 2010

• Ensure that customers have a rewarding experience that kept them coming back time after time.
• Assist in training all cashiers in all front-end policies and procedures, including training of new cashiers and cross training of other associates.
• Provide product knowledge to customers and work as part of a team to meet individual, department and store objectives.
• Oversee compliance of cashiers with established Company policies and standards, such as safekeeping of Company funds and sales record-keeping procedures.
• Respecting Visual Merchandising guidelines.
• Great ability to work effectively under pressure.
• Represent the company and the store in the local community.
• Demonstrate excellent customer service skills, meeting hourly selling and expressed credit goals.
• Communicate customer’s requests to management.
• Authorize and ensure validity of customer returns, exchanges, check authorizations, and voids.
• Assist in communicating all information to cashiers regarding special promotions and sale items.
• Expedite front lines, directed flow of customers, and ensured that each customer received outstanding customer service by providing a friendly environment, which include greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
• Prepares and processes confidential correspondence, reports, agendas, and general papers; composes and types routine correspondence, memos, letters, reports, etc.; processes exams, forms, schedules, contracts, grants, and general correspondence; prepares and edits papers, reports, agendas, and/or manuscripts for publication.
• Arranges conferences and meetings; prepares and assembles materials; makes, confirms, and processes travel arrangements and expense reports; schedules appointments and arranges meetings; screens phone calls; maintains schedules and calendars; monitors inventory

Education

Bachelor's degree, Business Administration
  • at School of Professional Science and Technical
  • June 2004

Specialties & Skills

ICDL - Excellent knowledge in MS Office applications

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Effective Deal with Customer Queries, Problems and Complaints (Training)
Training Institute:
Effective Deal with Customer Queries, Problems and Complaints
Date Attended:
May 2009
Administrative Assistant & Secretarial Skills (Training)
Training Institute:
KHAWARIZMI
Date Attended:
June 2013
Deliver Good Customer Service (Training)
Training Institute:
Deliver Good Customer Service
Date Attended:
May 2009
Communications Methods (Training)
Training Institute:
Communications Methods
Date Attended:
May 2009