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Satish Patnaik Shekharmantry, Senior Lead - Project & IT Management

Satish Patnaik Shekharmantry

Senior Lead - Project & IT Management ·Kyndryl

India

Master's degree, Project Management

Work experience

Total years of experience: 28 years, 1 months

Senior Lead - Project & IT Management

January 2015 - Present

Kyndryl

Pune, India

January 2015 - Present

Handling $1.7 Bn Account Projects of Banking - UK with revenue $ 210 M per year for Infrastructure mgmt. & Private cloud.
PROGRAM & PROJECT MANAGEMENT (Agile):
i. Drive the adoption of Agile methodology, Ownership, Culture of mutual care & respect in the team.
ii. Drive all ceremonies - Iteration / Sprint / Program Increment Planning, Daily Stand-up (Status updates)/ Scrum, Product backlog refinement, Sprint Review, Sprint Retrospective, Showcase meetings.
iii. Leading & driving ART (Agile Release Train) with multiple stakeholders with Scope definition, Sprint / Iteration backlog, Product Backlog, Solution Backlog, Sequencing, Program Increment planning, Definition Of Done (DOD) and Milestones.
iv. Protecting the Scrum team from interruptions and remove any impediments; Guide & mentor Scrum / Squad team. Build trust environment & conduct brain storming for problem solving or for new ideas.
v. Work on SAFe framework with other scrum teams, Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, work with Release Train Engineer, System Architects for Infrastructure requirements and to support integration testing & for BCP DR tests.
vi. Agile tools - Bluesight - Kanban, Mural, Service Now, etc.
(Predictive):
vii. Ensuring that quality is planned into projects, focused on Project Health Checks, Project Reviews & Project Audits, effective change management control within projects.
viii. In depth experience in Multi geography Delivery Management, Resource Management, Transition Management and Risk Management; Support to meet customer goals & objectives.
ix. Support to meet customer goals & objectives. Lead complex Planning & Reviews & tracking .
x. Managing P&L by maintaining strict project timelines as per Project Plan.
xi. Driving Programs & managing Project Managers in migrating Applications from legacy Data centre to Cloud.
STRATEGY:
i. Overseeing audit related activities, ensuring its action items are captured, and CAPA closed on time; Identification & establishing of critical support processes & metrics, & ensuring those are in control.
ii. Governance on quality, performance, processes, methodology, compliance, crisis management & timelines.
iii. Ensure consistent implementation of common PMO standards, reporting & closure process across programs.
iv. Ensures that the projects managed by the team achieves the project objectives - timeline, meet or exceeds the performance stated in the business case. Sensitize the team about the requirement & solution.
v. Review and analyze Client programs, Projects and work with Customer to develop technology strategies to address their current and future business needs.
vi. Support for the governance & management of IT financial planning & forecasting.
vii. Monitor financial results i.e. expected performance against established goals & actual outcomes, including procurement & vendor spend, Contractual costs of 3rd party resources, over-heads etc.
viii. Interfacing with all the Stakeholders of Sales, Transition, Operations & Management for successful implementation of project within Scope, Time and Budget; Reviewing RFP, Bid.
ix. Drive IT cost management through opportunity cost identification, continuous improvement & methods to optimize speed & ROI.
x Providing IT infrastructure support, delivery & transformation for 22, 000 servers, migrations to Cloud & decommissioning.
xi. Implementing Multi-Million IT Infrastructure Gateway projects.
xii. Working along with RFS, Solutioning, Commercial, Resourcing, PMO teams & Client at various levels for various Programmes and Projects.
xiii. Proactively work with client to identify their business objectives, priorities and directions, critical success factors and applies this knowledge to establish and implement an Account Strategy.
xiv. Ensures that the projects - Fixed and T&M managed by the team achieves the project objectives.

Company industry:
IT Services
Job role:
Information Technology

Program Project Service Management - Manager

September 2012 - February 2014

Accenture - India

Pune, India

September 2012 - February 2014

(Role: Projects & Operations Manager; Region: Europe, USA, UK; Project: German - USD 200 Million) OPERATIONS MANAGEMENT: • Leads and supervises the network infrastructure. • Successfully setup & managed the Network Service Delivery & Operating Global NOCs 24x7 (Network Operations Centre) / Network Contact Centre) & SOC (Security Operations Centre) based at Pune, Gurgaon and Prague (Czech Republic) for Data, Audio - Cisco’s Voice UCaas (Unified Communications as a Service for IP Telephony), Security & Video Conference using Telepresence. • Lead L-3 teams & Service Transition teams for Data, Voice, Security and Video as well as On-shore Service Management team at Germany, Italy, and France. • Managed Operation Transition (OT) Calls for complete delivery of LLD, OT Checklist, Test Cases and KT from Migration team to GNOC Operations team. • Worked with various vendors such as Cisco, Verizon, BT, EMC and others of Germany, France & Italy. • Identified potential new service providers / vendors for better services; resulted into Account savings. • Supervised NOC operated with tools such as Zenoss, BMC Remedy ticketing tool, BMC Atrium, BMC Dashboard, EMC Voyance, Plixer, Scrutinizer, IPAM, CSM and so on. • Reviewed service catalogue & SLAs, conducted trend analysis for continuous improvement.

Company industry:
IT Services
Job role:
Information Technology

Network Service Delivery Manager

January 2010 - August 2012

Ibm - India

Pune, India

January 2010 - August 2012

Gained recognition as a Talent Spark for 2012 by ‘Vice-President, SO Delivery, India/SA’ for displaying high performance, potential and ownership. • Reduced annual IT budgets by US$ 0.77 million from Opex. • Successfully implemented IBM’s Global Delivery Format (GDF) based on Lean Sigma; managed Service Activation & De-activation (SA&D); managed Change Management Process (CAB). • Managed the WAN Links Utilization & notification on the threshold crossing, Firewall Utilization, Firewall Logs, IPS Logs, Network Devices Monitoring & Notification. • Supervised PAN India Critical Devices (MPLS Links - Voice & Data, Tele - presence links / IPLC / Internet Links / Packet Shapers / Firewalls /Core Switches/ IPS / IDS/ Load Balancers / VPN). • Conducting DR NOC drill Quarterly. • Managing smooth patching network & security devices as per OEM’s IOS/ Patch / Digital Vaccine releases. • Updating Network Diagrams, inventory database, processes & procedures documents regularly. • Tools: Packet Shapers / Allot; IBM Tivoli; Whatsup Gold; Solarwinds, MRTG; Kiwi Cat tools; Cisco ACS / Tacacs+.

Company industry:
IT Services
Job role:
Information Technology

Senior Manager – Customer Support

October 2005 - December 2009

HCL Technologies Ltd. (ISD)

Noida, India

October 2005 - December 2009

• Achieved 99% service uptime by managing PAN India Satellite Communications Network Service Delivery, Data Centers, Disaster Recovery & VSAT NOCs 24x7 (Network Operations Centre). • Administrated suppliers / vendors as per OLA & Under Pining Contract (UPC) respectively. • Ensured adherence to policies & procedures of ISO 9001 / ISO 27001 & ISO 20000.

Company industry:
IT Services
Job role:
Information Technology

Satellite Communication Senior Engineer – Customer Support

January 2005 - September 2005

Indiasign Pvt. Ltd

Gurgaon, India

January 2005 - September 2005

Provided technical support for SCPC Satellite communication terminals - VSATs, ISDN and leased lines communications for two states.

Company industry:
IT Services
Job role:
Information Technology

NOC VSAT Maintenance Engineer

November 2003 - November 2004

Electronia Ltd

Khobar, Saudi Arabia

November 2003 - November 2004

Managed Satellite communications terminals - VSATs Data Centre and field 75+ Auto acquisition and Stabilized 30+ ship VSATs.

Company industry:
IT Services
Job role:
Information Technology

Satellite Communication Coordinator – Customer Support Services

June 1997 - October 2003

India Satcom Ltd

Nagpur, India

June 1997 - October 2003

Provided core technical support for Satellite communication 100+ VSATs & GSM Mobile communications across 2 states.

Company industry:
IT Services
Job role:
Information Technology

Education

Sikkim Manipal University (SMU)

June 2014

June 2014

Master's degree, Project Management

India

GPA (percentage): 66%

GPA (percentage): 66%

Rashtrasant Tukadoji Maharaj Nagpur University

October 1995

October 1995

Bachelor's degree, Electronics

India

Skills

PMP
Expert
PMP
Expert
IT Service Management
Expert
IT Service Management
Expert
IT Project Management
Expert
IT Project Management
Expert
Program Management
Expert
Program Management
Expert
Portfolio Management
Expert
Portfolio Management
Expert
ITIL 4 Specialist Create, Deliver & Support
Expert
ITIL 4 Specialist Create, Deliver & Support
Expert
CCNA
Intermediate
CCNA
Intermediate
Certified Scrum Product Owner (CSPO)
Expert
Certified Scrum Product Owner (CSPO)
Expert
AWS Certified Cloud Practitioner
Expert
AWS Certified Cloud Practitioner
Expert
Project Management Professional (PMP)
Expert
Project Management Professional (PMP)
Expert
Certified SAFe 5 Agilist
Expert
Certified SAFe 5 Agilist
Expert

Languages

English

Expert

Hindi

Expert

Telugu

Expert

Training and Certifications

Certifications
CCNA
Feb 2001 - Feb 2004
ITIL 4 Specialist Create, Deliver & Support
Feb 2020
Certified SAFe 5 Agilist
Sep 2020 - Sep 2021
PRINCE2 Agile® Practitioner
Mar 2020 - Feb 2023
AWS Certified Cloud Practitioner
Jun 2021 - Jun 2024
Certified Scrum Product Owner (CSPO)
Dec 2022 - Dec 2024
Certified Scrum Master
Mar 2020 - Dec 2024
Project Management Professional (PMP)
Oct 2021 - Oct 2024

Hobbies and interests

Snow Mountaineering

I went on Mt. Friendship Peak Expedition till 16000 Ft. Also completed trek on Frozen River at -30C, and few more difficult trek.