System Engineer
InterGlobe Technologies
Total years of experience :13 years, 9 Months
• Worked on day to day issues related to Linux/AIX and VMware issues.
• Supported the VMware ESXi 5.5/6 present in the environment by installing, configuring and maintenance of hosted VMware products, managing tasks, events and alarms in the clients VMware environment.
• Troubleshooting issues related to ESXi host, HA, DRS, VMware update manager.
• Daily Linux administration tasks, LVM implementation and rsync backup scheduling tool.
• Servers/Applications/Network monitoring through Nagios.
• Scheduling and performing weekly, daily backup using shell scripts.
• Apache Server Administration with Virtual Hosting.
• Managing and troubleshooting DNS servers and Mail servers.
• Managing, troubleshooting and Migrating Linux webservers
• Installing/uninstalling/upgrading various software using source code and rpm.
• Updating kernel and ensuring a clean boot up.
• Advanced trouble shooting and support abilities with migrations, network connectivity and security and database applications.
• Server hardening, optimization and Squid/Proxy configuration.
• Deployment of patches on a continual basis whenever required for all the designated systems.
• Identifying the vulnerabilities from various sources on an ongoing basis for initiating the patch management process.
• Invoking Change Management cycle.
• Server recovery/troubleshooting of issues related to patching.
• Documenting all associated procedures, such as specific configurations required.
• Executing patch management deployment schedules and audit patch activities for completeness.
• Patch rollout in Test Systems.
• Post confirmation from Assets owners on Test systems, Schedule implementation of patch and patch rollout in productions.
• Periodic Reports generation from Patch Management Infrastructure as per available product feature.
• Make sure that the maintenance window allows for the recovery process if required.
• Report Preparation.
• Analyzing the performance of all the Linux servers to identify memory, disk I/O and network problem.
• Flights’ check-in, baggage and booking data testing.
• Experience on L2 application support, manual testing, process implementation, client handling and Reporting
• Application testing for airlines' APP, PNR & DCS data.
• Tools using JIRA for logging incidents and CA Servicedesk trillium.
• Apache Server (Using Multiple Apache Module)
• Coordinating with team, help desk & other support teams in case of Escalations from customer.
• Logs & Resource Monitoring via shell-scripting on all Unix & Linux Servers.