saurabh barve

• Develop and implement training programs and assessments for new employees, ensuring a smooth onboarding process
• Conduct financial needs analysis and provide customized plans to clients, resulting in enhanced customer engagement and retention
• Collaborate with the policy team to devise risk management strategies, handle policy renewals, and track claims effectively
• Lead a team of 7 insurance consultants in a fast-paced retail environment, achieving a 90% increase in customer satisfaction in joining of three months

• Collaborated with clients to define project requirements and deliverables
• Translated business requirements into user stories, use cases, and technical specifications
• Proactively liaised with the development team to update on task status, potential impacts on delivery dates, and expected task quality
• Ensured adherence to SDLC policies and guidelines in project documentation
• Collaborated with Product Owners, Subject Matter Experts (SMEs), and end-users to comprehend the product backlog and formulate detailed acceptance criteria for user stories
• Documented and analysed AS-IS business processes and identified areas for improvement
• Developed TO-BE Business Process Models as part of the project delivery process

• Gathered and documented requirements from multiple stakeholders
• Worked closely with the stakeholders and effectively managed their expectations
• Worked closely with the QA team and Developers to clarify and understand functionality
• Participated in prototyping, test specification, user acceptance testing, and business implementation