Manager Malaga Province
Aldeasa Palaces and Museums (World Duty Free Group)
Total years of experience :13 years, 8 Months
2008-2013 Aldeasa Palaces and Museums. Manager Malaga Province. Spain.
Managing the retail areas located in sectors related to Tourism and providing services such as Booking Office Management, Audio-guide Service and Customer Services.
Managing and motivating a team to increase sales and ensure efficiency, using information technology to record sales figures, for data analysis and forward planning.
2007-2008 Aldeasa Palaces and Museums. Shop Manager. Paris. France.
Managing more than 1.000 square metres of retail areas distributed in different shops in the City of Science and Industry, National Air Space Museum and Palace of Versailles.
Managing stock levels and making key decisions about stock control, dealing at the same time with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
2003-2007 Aldeasa Palaces and Museums. Supervisor Malaga Province. Spain.
Booking Office, Audio-guide Service, Retail Shops and Customers Services.
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
2000-2003 Eurohandling Malaga UTE. Flight Dispatcher. Malaga Airport.Spain.
Check In, Boarding and Passengers Information.
Working with companies such Air France, Alitalia, Air Berlin and Easy Jet.
• Masters in Human Resources Management. European University of Madrid. Spain. June 2009.
Open University of Spain. Uned Malaga. Spain. February 2005-2008.
• High Secondary School. B.U.P. and C.O.U. Spanish Qualifications to A level equivalent. Spain. Málaga. 1993-1997.
