Semeeh Muhammad

- Technical Qualification of the Lead/Opportunity produced by Sales Team.
- Value Proposition & Technical Closing of all the opportunity in the pipeline.
- Study RFP for Enterprise Solutions and Respond with Proper Solution & Documents.
- Attend Conference Call, Solution Presentation of the Opportunity as it demands.
- Drive identified major account opportunities (technical consulting, upper level management presentations, solutions, product requirements & design validation) while allowing local account team to maintain long-term ownership.
- Understand business requirements for a customer and be able to translate this into technical requirements and solutions.
- Understand and evaluate alternative products and solutions to ensure appropriate positioning of the company’s solutions.
- Create, present, and document technical solutions.
- Perform in-depth and high-level technical presentations for customers, partners and prospects.
- Attend client tender/direct sales meetings.
- Conduct product enablement session for Sales Team
- Assist the post sales project team throughout project lifecycle where required
- Monitor & Follow-up open opportunities supporting successful closure.

- Manage entire IT Infrastructure for the Organization.
- Install, Configure & Maintain Servers, Storages, Networks, & IT Services
- Implement necessary security policies and practices to secure the organization from external & internal threats.
- Monitoring and Troubleshooting IT Related Problem
- Provide training for new employees to use Internal Applications & IT Services.
- Manage critical IT Services like Messaging, CRM, ERP, etc.
- Ensure business continuity by verifying healthy backup & server replications.

- Manage entire IT Infrastructure for the Organization.
- Install, Configure & Maintain Servers, Storages, Networks, & IT Services
- Implement & Maintain required security policies/procedures securing organization from external & internal threats.
- Monitoring and Troubleshooting IT Related Problem
- Provide training for new employees to use Internal Applications & IT Services.
- Manage critical IT Services like Messaging, CRM, ERP, etc.
- Ensure business continuity by verifying healthy backup & server replications.

1. Grand Real-Estate Projects Company - Kuwait - Jul-2006 to Oct 2010 - IT Support
2. Public Authority for Housing welfare - Kuwait - Jun-2003-Jul-2006 - IT Support
3. Al Qatami Works & Buildings Co - Kuwait - Nov-2002 to Jun-2003 - IT Support
4. Al Falah Computer Education Center - India - Jan-2002 to Sep-2002 - Trainer

Responsibilities:
- Determine current IT requirements, choose reliable products, coordinate procurement, and manage product lifecycle.
- Handling software licensing issues to protect the firm from any legal hazards due to software policy of the country.
- Implement IT & Internet Policy for the company.
- Provide desktop support and assist employees to handle IT services efficiently to the benefit of the organization.
- Administrate LAN, WAN connectivity in a secured manner.
- Provide administrational support for internal applications like CRM, ERP, and HR etc.
- Prevent users from internet threats.
- Plan, implement, maintain new IT Services to meet growing organizational needs.
- Monitoring all IT services & Equipment’s offering proactive technical support.
- Coordinate with 3rd party solution integrator and act as internal project manager to ensure successful project delivery.
Develop custom web/windows applications allowing data management & task automation to increase individual or team efficiency.
Document IT infrastructure & services with operational procedures.
- Design various IT courses relying International workforce demands & trends.
- Conduct training classes, supervise periodic assessments, and track progress of the students preserving quality education system.