Project Leader
Quest Global
Total years of experience :7 years, 6 Months
Project Management -
• Designated as a Project Owner for 3 different projects for a leading
Japanese semiconductor and medical equipment manufacturing company
and thus managing a team of around 30 people
• Responsible for variety of project management activities like tracking
project schedule, creation of project management plan and work break down structure, defining project charter and project backlogs, and planning of risks and contingencies.
• Administration of all projects under the program including compliance for quality, internal auditing and risk assessment as per internal global framework
• Ownership of project financials for all 10 projects under the program across 2 clients including project estimation, invoice, revenue planning, price quotation and financial metrics - RAR, UBR, UER, etc
• Increased customer satisfaction score by more than 20% by proactive internal quality review, proposing new solutions, on-time delivery and improved relationship
Business Development -
• Working closely with the Sales Team and Technology Solutions Leaders for
designing Client proposals & Proactive POC/RFP Responses
• Achieved multi-million dollar deal by tapping into new vertical by
developing high potential RFQ/RFP response in collaboration with sales team
Special Projects -
• Successfully implemented solution using a Six Sigma approach to lower
requirement elicitation process by 30%
• Driving articulation improvement program for base location with support of
HR senior leadership team for 400+ members
• Identification of gaps in background verification check for India location
and strategizing plans to improve the overall process
• Active engagement with PMO and PFM team for process improvement of the internal invoice management tool
Resourcing -
• Worked in collaboration with Talent acquisition team for hiring activities
• Preparation of job description for multiple software engineering vacancies
*Formulated business strategy to foster revenue through consolidation, expansion and diversification in the bike and car wash industry.
* Mapped business strengths with customer needs
* Focused on customer relationship management and new lead generation by various channels
* Conducted Market research to expand and diversify business for viable income streams
* Worked on removing bottlenecks in the company
• Experience in Retail and Life Science Domain
• Exposure in working with Agile and Waterfall methodology
• Test Lead for a project with a team size of 15 people working at different location
• Maintained high SLA at 99% and low MTTR for incident resolutions
• Monitoring and Maintaining quality and compliance standard
• Coordinated project end to end with the development team and client to achieve on-time delivery (OTD)
• Accountable for executing, logging and closure of defect for manual and mobile testing using HP ALM and HP Quality Center
• Strategy domain Case Study accepted in Ivey Publishing titled as “Entropy Innovation: A Bumpy Ride Ahead?” • Inducted into TAPMI leaders club (TLC) for the year 2018-19 for showing exceptional leadership commitment to the student fraternity • Certified in Lean Six Sigma Green Belt • Completion of Competent Communicator (CC) for exceptional achievement in the Toastmasters International Communication Program • Completion of Competent Leader (CL) for exceptional achievement in the Toastmasters International Leadership Program
