Fatimah Harbi

Manage front desk operations, including welcoming visitors and handling
incoming calls and inquiries
Coordinate meeting room bookings and schedules, ensuring alignment with
cross-functional teams
Liaise with vendors and suppliers for office services and requirements
Oversee office-supply inventory and ensure timely replenishment
Coordinate with internal departments and maintenance teams to resolve facility
related issues
Manage storage operations, including receiving, tracking, and issuing company
equipment
Handle employee asset allocation (devices handover) and maintain accurate
records
Issue and manage access badges for employees and visitors in coordination
with security
Support onboarding activities for new employees (workspace, access, and
equipment readiness)
Ensure workplace readiness, including cleanliness, organization, and operational
efficiency

Greet and assist guests with professionalism and warmth to ensure an
exceptional experience.
Respond to guest inquiries, complaints, and special requests promptly and
effectively.
Coordinate with internal departments to deliver seamless service and resolve
issues.
Maintain guest records and preferences for personalized service.
Support VIP guests with high-level attention to detail and discretion.
Ensure guest satisfaction by monitoring feedback and service quality.
Promote a welcoming and guest-focused environment at all times.

+ Manage and process reservations via phone, ema, and online platforms.
+ Confirm bookings and provide accurate information on availabilty ates,
and services.
+ Maintain updated records of bookings, cancellations, and special
requests.
+ Coordinate with front office and ther departments to ensure smooth
quest arrivals.
+ Handle changes, modifications, and last-minute bookings efficiently.
+ Maximize occupancy by promoting upgrades and upsling services when
appropriate.
+ Ensure al reservation-related inquires are handled promptly and
professionally.