Serena Joseph, Credit Controll

Serena Joseph

Credit Controll

scientechnic

Location
India
Education
Bachelor's degree, Sociology
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Credit Controll at scientechnic
  • United Arab Emirates - Dubai
  • July 2010 to February 2016

• Delivering a reliable administrative support and customer service and improving the overall customer relationship
• Preparing L/C documents - checklist, customer and bank submission, presentation schedule.
• Performing necessary check in the documents as per LC before handing over to trade department.
• Check to ensure all deposits received are correctly accounted and allocated on the billing systems.
• Produce accurate and presentable invoices ensuring supporting documentation received for all Charges.
• Ensure invoices are issued promptly within company guidelines.
• To develop and maintain an effective and professional credit control system for the company group.
• To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments.
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion.
• Preparing the adhoc approval for Sales Orders to be released within the time frame.
• Updating ODF, Credit Application, and Trade License - keeping an up-to date track.
• Develop and maintain strong working relations with the sales and operations departments.
• Contributes to team effort by accomplishing related results as needed.

Education

Bachelor's degree, Sociology
  • at University of Mumbai
  • March 1998

Bachelor of Arts in sociology passed in March 1998. Three years Degree course from University of Bombay

Specialties & Skills

Customer Service
Credit Control
Administrative Support
Documentation
Supportive
Human Resource, Customer Service, Administration and Finance
computers
word,excel, MS office
ms Office

Languages

English
Expert
Hindi
Expert
Marathi
Expert

Training and Certifications

Windows Word, Excel, Fox-pro programming, PowerPoint, Internet & E-Mail (Training)
Training Institute:
Diploma in Microsoft Office from Datapro Institute
Date Attended:
March 1998

Hobbies

  • Playing hockey, handball (sports enthusiast) also fond of listening to music, traveling places.