E-Commerce Leader
IBM MEA
Total years of experience :21 years, 4 Months
E-Commerce Leader, Turkey, Middle East and Africa
• Managed all sales activities through the regional partner network and generated $3M of sales revenue.
• Acted as the Client Success Manager for SaaS business to drive post-sales relationship, maximize retention and expansion.
• Created business plans and identified strategic partnerships in Turkey, Kenya, and UAE to expand footprint in the market.
• Conducted one-on-one coaching to business partners to develop their industry expertise and consultative focus.
• Prepared weekly sales forecast reports for regional management and developed the sales strategy for the entire region.
Industry Solutions Channel Sales Leader, Middle East and Africa
• Successfully closed $11M in net license sales revenue exceeding annual quota at 169%.
• Established a wide array of partnerships with highly skilled local resellers and generated $15M of sales opportunities.
• Lead implementation of value-driver programs to incentivise business partners and generated $2.7M revenue.
• Developed the go-to-market strategy in accordance with the resources, footprint and maturity of each business partner.
• Created a strong and consistent brand reputation through co-marketing activities in coordination with regional distributors.
• Planned and executed skills development activities in order to meet yearly revenue target of $6.3M.
• Selectively recruited, trained and certified 24 new business partners capable of reselling enterprise software solutions.
Enterprise Content Management Channel Sales Leader, Middle East and Africa
• Developed the business partner sales coverage model to drive the channel growth strategy and achieved $4.7M revenue.
• Drove partner recruitment in Saudi Arabia and South Africa with projected sales revenue target of $1M.
• Guided product-launch activities in Central African market through partner network and generated $0.5M pipeline.
Brand Enablement Consultant, Central and Eastern Europe, Middle East at IBM
• Worked with regional HR and management stakeholders to deploy brand skills enablement plan for the Software Group.
• Executed brand skills education, working to the budget, and increased productivity of sales teams by 25%.
• Won the Best Internet Telephony Award in The Internet Service Providers’ Association - UK (2007) awards.
• Managed communication services development project and Improved business continuity for multinational customers.
Global Master of Arts in International Relations, Ranked among the world’s top 5 programs in IR by Foreign Policy 2015 • Concentrated on Security Studies, Foreign Policy Leadership, and Management of International Political Organisations. • Studied a variety of subjects drawn from International Law, International Trade, Economics, and Global Financial Markets. • Thesis: Turkey’s Exclusive Economic Zone in the Mediterranean Sea: The Case of Kastellorizo.
Postgraduate Certificate in Middle Eastern Studies, Summa Cum Laude • Concentrated on conflict resolution techniques within the context of the geopolitical consequences of the Arab Spring. • Gained a solid background of knowledge of cultural, historical, and political factors that have shaped the Middle East. • Developed basic conversation skills in Modern Standard Arabic.
Master of Business Administration, Ranked among the best MBA programs by Financial Times Global MBA Ranking • Thesis: FDI in the Telecoms Sector in an Emerging Market: The Case of Turkey. • Gained broad business skills with focus on marketing, brand management, and corporate strategy. • Gained practical experience of applying negotiation techniques through comprehensive project work.
Ranked #1in the UK by The Guardian • Developed sound knowledge of wide range of software development languages. • Studied Artificial Intelligence and Electronics.
• Rank: Top 10% of the class. • Studied High-Level Mathematics and Science. • Volunteered in social responsibility programs and group activities as part of Duke of Edinburgh’s Award Program.
