Serouj Bajakezian

-• Capture client information and actively develop a client base, consistently adding information to further promote boutique
relationships.
• Regularly contact clients regarding new products, events
and follow up.
• Provide outstanding customer service.
• Prepare Daily and monthly sales report
• Prepare monthly KPI, achieve/exceed monthly targets.
• Develop a working knowledge of simple pen repair and after
sales service techniques.
• High expectations placed on teamwork and the ability to
work professionally with fellow sales associates.
• Possess strong product knowledge of the entire line of
Montblanc products.

Started as Sales representative, then promoted to assistant manager position. Finally, promoted to manager in training.
•Look over the day to day running of all departments of the store (SHOES, APPAREL, ACCESSORIES)
•Monitor stock on a daily basis and order when necessary.
•Provide training for staff on operational issues
•Handle all staff issues
•Send feedback monthly to the operations team detailing performance within every department.
•Monitor In-store Visual Merchandiser and plan changes
•Feedback customer satisfaction

Waiter in roadster diner, it serves american style food.
specific description: menu knowledge, take orders, constant customer communication, accounting your section's table cashes.
extra description: joined hygiene tests and sessions, held monthly meetings, report customer complain/satisfaction.