Shabbir Rala

Nissan and Infinity Spare Parts Sales.

Effectively managed and nurtured leads throughout the sales process,
resulting in a substantial increase in conversion rates.

Prioritised service sales, value-added services, and fostered collaboration with all departments to optimise profitability and enhance customer satisfaction
.
Kept customers informed upon the receipt of spatial or backordered parts.

Recommended pertinent parts and accessories that could be required for a
specific job.

Geely Spare Parts Counter Sales and In-Oula Station as Service Advisor.

Managed and nurtured leads throughout the sales process, leading to a
significant rise in conversion rates.

A strong emphasis on service sales, value-added services, and collaboration
with all departments to enhance profitability and customer satisfaction.

Key strategies to enhance parts and service delivery and overall customer
experience include emphasizing the reduction of vehicle downtime, effectively managing insurance negotiations, and ensuring compliance with industry standards.

Maintains a robust and enduring relationship with our customers, ensuring
their contentment and loyalty.

Notifies customers upon the receipt of spatial or backordered parts.

Suggests relevant parts and accessories that may be necessary for a job.

Warehouse Supervisor Organize stocks and maintain inventory Inspect products for defects and damages Organize warehouse space Receive, unload and place incoming inventory items appropriately Check, verify and fill customer invoices Keep warehouse clean and organized daily

Supervising the overall logistics operation of the warehouse. Taking care of complete safety and maintenance issues of warehouse including vehicle maintenance. Ordering & tracking vehicle spares parts as per service requests. Following up on the orders with supplier & logistics till they arrive at warehouse. Managing stock for in shop warehouse. Monitoring daily inventory of the in shop warehouse.