shadi alqudimi

Following up on daily outward and inward transactions of the transfers product
• Checking customer's Application transfer form to ensure that all forms are duly completed and contained all necessary information
• Contacting other banks where necessary
• Ensuring efficient and timely processing for inward and outward transfers payments, contacting customers of any errors and/or incomplete information provided, FX rates and amounts to be remitted
• Following up and respond to customers complaints and acting accordingly
• Filling of transactions copies and generate necessary reports required by internal departments and external banks
• Ensure that all hard copies are archived properly
• Ensure that all inward and outward transfers requests are identical with compliance and Anti-money laundering policy.
• Prepare transactions monitoring report and various reports on timely basis
• Perform any other duties delegated by supervisor



Collections :
• Processing and Checking of Inward and Outward collections
• Handling and follow up on Swift Messages
• Processing all collections procedures from checking, inserting into bank's system, contacting beneficiaries, and debiting taxes from beneficiaries accounts.
• Coordinates with related other sections concerning collections
• Insure collections are identical with compliance and money laundering policy
• Investigation of non-receipt of funds and returned funds
• Issuing reminder collection notices and customer statements and monitoring collection of debts in a timely manner to deliver best quality of service
• Handling and following up of enquiries from Internal and External customers and/or other banks.
• Conduct the compliance review of collection payments operation, report promptly to supervisor for any irregularity
• Provide continuous feedback and suggestions on operation areas that requires improvement
• Perform daily day end reconciliation
• Accomplish tasks within time limit and complete other tasks assigned by
Supervisor
• Perform any other duties delegated by supervisor

Ensure the implementation and managing of RI information system and information flow with other sections and implementing data validity & quality control activities.
• Process, Manage and ensure protection of project data and records.
• Gathering data and data processing to generate progress reports to support decision making.
• Provide statistics reports and follow up on manager's specific needs and assist with project manager & work with project team in preparation and implementation of project activities.
• Analyzing collected data, collecting feedback forms development and support the design of data collection tools.
• Coordinating data flow with other sections and program locations.
• Coordinate between other sections and related officers in maintaining updated information and generating reports process.
• Making sure that data collection / data generation process matches donors specific needs and paying attention to deadline needs.
• Identify new information & data requirements to support functions of the project.
• Provide information services to support monitoring activities.
• Support the promotion of data and information sharing within the humanitarian communities and where appropriate.
• Ensuring the security and confidentiality of data, correcting and maintaining data and project information.
• Perform other related tasks.