shahab allabaksh

Working as sales promoter for etisalat kiosk in carrefour employed through my Recruitment agency adecco middle east & my job profile was to sell sim cards postpaid .. prepaid .. mobile phones .. now I'm on cancelled Visa as my employer cancelled my visa as company shut down due to covid 19 so I have a grace period of 28 days & looking for a job & immediately available to join & I can speak fluent English & Arabic & Urdu.

Assisted in scheduling / rescheduling/ cancelling appointments .. assisting customers with their queries.

Sending emails to relevant departments to schedule or get relevant structure for patients.

Emailed complex queries to fetch solutions with assistance of team managers / leaders.

Helping the caller / patient with resolving his queries which were complex

Handled Outgoing calls from customers responding to inquiries, resolving problems and correcting errors.and excess liability. Used consultative selling techniques to provide leads for telesales.
•Selling a range of products and services, to both new and existing clients.
•Working on high quality appointment setting campaigns.
•Making B2B outbound telesales calls.
•Closing sales and making plans to gain repeat business.
•Offered customers alternatives and up-selling.
•Logged enquiries and resolutions on a database.
•Selling a range of products and services, to both new and existing clients.

Client Services Clerk - Customer Service / Administration for The Driver LLC The Driver Fleet Vehicles Management

Answer Incoming Calls from Customers for the bookings of Drivers
• Responding to Emails of Clients to inform Packages &
Answer Incoming Calls from Customers for the bookings of Drivers
• Responding to Emails of Clients to inform Packages & Chauffeur
Services & Fleet Dispatch & Control Bookings.
• Manage financial records and light book keeping activities
• Manage Drivers to their Booking Venues & schedules
• Manage inventory of office supplies and assist in organizing office
Activities
• Scan incoming mail for recipient information
• Handle outgoing mails by sealing envelopes and placing stamps
• Retrieve files on demand
• Manage travel and accommodation arrangements for staff
• Assist in preparing payrolls
• Mail bills and pay utility bills
• Proofread records and reports for accuracy
• Type and edit correspondence
• Prepare carrier packages for UPS and Federal Express
• Perform document photocopying and paperwork distribution tasks
• Act as a Call Centre Agent / Customer care Executive if Required

Highly focused and creative Telecom Sales Representative with
Excellent sales & Customer Satisfaction Record
an excellent sales and customer satisfaction record. Adept at
working simultaneously on multiple accounts with the highest
accuracy and professional salesmanship. Able to function well
independently or as part of a telecommunication sales team
• Greeting all the customers with smile, assisting in a friendly courteous manner. Effectively responding to questions, request from customers and promptly responding to their Queries.
• Good Customers service skills to understand customers.
• Promote positive relations with customer.
• Organize and prioritizes a backup plan to help customers.
• Selling the product according to the customer needs.
• Ensure a positive customer experience.
• Handle customer complaints.
• Balance daily transactions.
• Oversee all cash register transactions.
• Open and close store on a daily basis as needed
• Assist in managing accurate billing and petty cash
• Run errands for office staff
• Retrieve Files on Demand
• Provides information to customers request; answering questions; offering assistance
• Initiates service by recording requests; forwarding to dispatching.
• Collects revenue by receiving and recording payments
• Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
• Improves quality results by evaluating processes; recommending changes.

Organize and prioritizes a backup plan to help customers.
•Selling the product according to the customer needs.
•Ensure a positive customer experience.
•Handle customer complaints.
•Balance daily transactions.
•Oversee all cash register transactions.
•Open and close store on a daily basis as needed
•Assist in managing accurate billing and petty cash
•Run errands for office staff
•Retrieve Files on Demand
•Provides information to customers by verifying understanding of request; answering questions; offering assistance
•Initiates service by recording requests; forwarding to dispatching.
•Collects revenue by receiving and recording payments
•Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
•Improves quality results by evaluating processes; recommending changes.
•Updates job knowledge by participating in educational opportunities.

Greeting all customers with a smile. Assisting in a friendly and courteous manner.
•Presenting the demonstration of home appliances in a very convincing and urging manner.
•Taking active participation in stock inventory, curtailing risks resulting into loss of stock.
•Selling the product to the needs of the customer.
•Effective method of selling electronic appliances like
Television, refrigerators, microwave ovens, washing machines, etc; as per the requirement of the customer.