Cyber Security Supervioser
Tawkelat Financing Company
Total years of experience :16 years, 0 Months
• Reviewing Critical Digital Asset (CDA) determinations and assessm
ents for
technical accuracy
•Conducts risk and vulnerability assessment at the network, system and
application level
•Develops and implements security controls and formulates operational risk
mitigations along with assisting in security awareness programs
• Researches, evaluates and recommends new security tools, techniques, and
technologies and introduces them to the enterprise in alignment with IT security
strategy
•Assists in the implementation of the required SAMA Cyber Security Framework
•Performs anal
yses to validate established security requirements and to
recommend additional security requirements and safeguards
•Manage regular security monitoring to identify any possible intrusions and or
anomalies
• Manage the information security incident response
e program. Coordinate
organizational efforts in response to security events.
•Keep pace with industry trend and best practices. Evaluate, test and propose
emerging information security technologies.
• Managing the daily operation and implementation of the Cyber security strategy
• Conducting a continuous security audits & assessment of current Cyber security practices and systems and identifying areas for improvement
• Driving change projects and building new Cyber capabilities
• Developing and implementing business continuity plans to ensure service is continuous
• Develops Cyber security awareness training and education programs
• Created and fine-tuned Cyber security policies that supported the objectives and requirements defined in the company security plan
• Designed and implemented internal security controls that were successful in ensuring 100% compliance with company security policies
Diagnose hardware and software problems, and replace defective components
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing
environments, including computer hardware, systems software, applications
software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect
data, software and hardware.
• Operate master consoles in order to monitor the performance of computer
systems and networks, and to coordinate computer network access and use.
• Support Overall Strategy for Cyber Security within the Business Infrastructure
• Perform routine network startup and shutdown procedures, and maintain
control records.
•SIMAH server management, maintenance and operations.
• Internal Penetration Testing, part of Cyber security team.
• Management of CCTV, Access Control and VPN.
• Call Center and VOIP Server Management.
• Responsible for whole IT cabling infrastructure of Sakaka (Railway Station).
• Installation and testing of cabling infrastructure.
• All Equipment Installation and testing.
• Attend training and safety meetings. Work safely at all times utilizing the necessary Personal Protection Equipment. Demonstrate safe working practices to other technicians.
• Serve as a liaison between office and field, communicating all information that is
not classified as confidential
• Perform administrative tasks including, but not limited to, documenting test results and as-builts, completing safety reports, keeping safety meeting minutes, maintaining log books, providing labor summary reports, etc.
• Order and inventory materials
• Develop project plan including required materials, deliver schedules, completion schedules, manpower requirements and tool/equipment lists
• Ability to properly instruct other technicians on techniques, work, etc. as needed to keep project work flowing.
• Implement networking technologies and solutions based on networking designs.
• Advanced troubleshooting of network issues.
• Design network solutions to meet client networking requirements.
• Test network to ensure it is functioning as planned.
• Work with clients to identify business and technical networking requirements.
• Document network architectures and work completed.
• Train people within the organization and attend administrative meetings.
• Personal development/training.
• Remotely manage all the network equipment at more than 100 Hotels and resorts in USA, Canada and Jamaica.
• Supervises team in daily operations ensuring that operational are correctly followed.
• Managing a team of 12 personnel handling rotational 24/7/365 work shifts to provide a 24/7 Tech support environment.
• Compiled entire documented process list for all policies regarding technical support procedures, escalations, and record of resolution.
• Manager NOC and devices at clients end including Gateways, routers, switches, wireless controllers, AP’s and DSLAMS.
• Coordinate with different ISP’s in USA, Canada and Jamaica.
• Manage PRTG, NMS server.
• Technical trainings for NOC Team and new hiring’s.
• Attending online conference meetings with the technical staff in USA.
• Configuration of new equipments and designing of new network infrastructure.
• Manage VPN’s in between Pakistan office and US.
• Managing monthly reports for Client.
• Responsible of E-mail notifications of alerts to pre-determined escalations.
• Designing and implementation of projects including VPN, Network Infrastructure, Surveillance System & Anti Virus Servers.
• Responsible of Demonstration of Product on client site (Firewalls, Security Systems, Network Devices) to clients.
• Offered post and pre sales technical support for current and new customer.
• Meetings & Presentations, Capacity Planning, Deployment Solution,
Budgeting.
• Preparing report of product issues and deficiencies.
• Provided feedback on the releases of new products.
• Installation and configuration of Microsoft ERP software at client end.
• Installations, Configurations and Troubleshooting of Windows (NT/9X/2k/2k3/XP, Vista, 7), DNS, DHCP, Active Directory, Domain Controllers, TCP/IP, Permission Management, VNC, Terminal services, VMware and Antivirus Server, Server/Client application management,
Registry Editing and analysis system, Trusting between Domains, OS Clustering, Knowledge of, SAN & Backup, Design-implementing and troubleshooting LAN, WAN as Third Level Support.
•Implementations of the different CISCO Routers and Switches.
•Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
•Configuration of ATA, IP Phones, Access Points and VPN’s from Head office to all Ideas Outlets in Pakistan.
•Responsible for keeping all Wan, Man and internet links up with out any down time.
•Determine plan layout for new hardware or modifications to existing Layout.
•During project’s Coordinated with different Venders for selecting best solution to management with in required budget.
•Installation and administration of NMS servers.
•Troubleshooting, installation, and support for Software/Hardware for desktop systems and LAN.
•Managements of BRI, PRI and DXX lines.
•Install, upgrade, and configure network printing devices, security, software, and file services. Hardware, Software, Backups.
•Network racks management and monitoring network center critical devices.
•Troubleshooting and configuration of VPN on DSL /Wimax /Radio Links.
•Maintaining the backups of all firewalls, routers and switches.
Projects Completed:
•SURVILLENCE:
Installation of 52 cameras (PTZ & Fixed) in 8 units of Gulahmed including the configuration of NVR and Joysticks.
Designing and installation of dome cameras in 15 outlets in all over Pakistan.
• NETWORK ESTABLISHMENT:
Extension of network in different Units as per requirement.
• FIBER OPTICS Projects:
1.5 Km lying of armored cable in between two units.
Inter departmental connectivity by using indoor fiber optics.
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