IT Technical Support
State Audit Institution
مجموع سنوات الخبرة :9 years, 5 أشهر
Key Deliverables:
Installing and configuring computer hardware operating systems and applications.
Install/ remove hardware and software. Troubleshoot problems relating to computer peripherals like (Printers/Scanners/Hardware & Software’s)
Testing and evaluating new technology.
Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
I can deal with Manage Engine Server Desk System (I can follow up the tickets and solve them).
I can deal with Active directory System ( Create accounts, delete accounts, administrate the permeations)
Dealing with users by phone or email and solve their hardware or software issues.
Configuring Avaya IP phones.
Dealing with finger print devises (Enrol Employee’s finger print, delete finger print, Ext).
Communicating with vendors for maintenance or support.
I have Background about Active Directory System (Create Accounts, disable accounts, give Permeations, ext..).
Key Deliverables:
Installing and configuring computer hardware operating systems and applications.
Install/ remove hardware and software. Troubleshoot problems relating to computer peripherals like (Printers/Scanners/Hardware & Software’s)
Testing and evaluating new technology.
Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
I can deal with Manage Engine Server Desk System (I can follow up the tickets and solve them).
I can deal with Active directory System ( Create accounts, delete accounts, administrate the permeations)
Dealing with users by phone or email and solve their hardware or software issues.
Configuring Avaya IP phones.
Dealing with finger print devises (Enrol Employee’s finger print, delete finger print, Ext).
Communicating with vendors for maintenance or support.
I have Background about Active Directory System (Create Accounts, disable accounts, give Permeations, ext..).
April, 2013: I have taken my internship in Abu Dhabi Urban Planning Council (UPC) for two months, from 17th February 2013 to 11th April 2013. I worked under different aeries of IT such as help desk team, infrastructure and system team, IT Management & IT Risk Management team, Networking and Security team and Database & Enterprise Architecture team.
, 2013: