Operations Manager| August 2022– Until now
Center Point Developmen
Total years of experience :17 years, 11 Months
Operation Manager| August 2022- Until now
CENTER POINT DEVELOPMEN
▪ Manage all operations duties for all departments
▪ Preparing and submitting reports to the Director of Sales and
Human Resources for the achievements.
▪ Supervise any marketing ads or ads on social media sites
(Following up the marketing file with the contracted marketing
companies)
▪ Assign and follow up on sales leads and feedback within 24
hours
▪ Manage customer orders between sales Manage orders from
the call center or customer services
▪ Inventory management (sold - reservation - available(
Responsibility for preparing contracts and their attachments.
▪ Manager any operations related to office network, procurement
or any office needs
Acting on behalf of the Chairman in all financial and administrative
affairs, supervising the management of all departments’ affairs,
following up on achieving the company’s goals set by the Board of
Directors, communicating with all departments to follow up on the
implementation of the plan and working in cooperation with all
departments to develop the company’s business and achieve the
vision and mission
▪ Responsible for human resources work (recruitment process -
preparing personnel files- following up on attendance, departure,
delays - Payroll )
▪ Training the company's personnel on work-related programs.
▪ Responsible for announcing/ informing all employees of
administrative decisions after their approval
▪ Holding, keeping and maintaining licensing, commercial and tax
registration documents, and following up the validity and validity
of these and other necessary government documents and
documents.
▪ Verify that all administrative instructions are actually followed
and impose penalties on violators
▪ Representing the company in front of others with the
authorization of the Chairman of the Board of Directors
▪ Preparing and submitting reports to the sales department on a
regular basis
▪ Follow up the marketing file with the contracted marketing
companies and coordinate between them and the sales
department.
▪ Follow up the company's pages and make sure that customers are
followed and answering their inquiries
▪ Inventory File Management (Sold - Reserved - Available)
▪ Preparing contracts for the units sold and their attachments
▪ Follow up the company's accounts and prepare reports on
expenses and customer Payments.
▪ Managing procurement processes and coordinating resource and
resource allocation.
▪ Oversee and organize customer support operations to enhance
customersatisfaction.
▪ Reviewing the financial information and preparing the required
financial reports
▪ Ensure that the institution applies the applicable laws, legislation
and regulations
Do all the work of an office manager to the Chairman.
▪ Presentation design for company projects and updating (using
PowerPoint)
▪ Register units to be sold or reserved on CRM.
▪ Preparing reportsfor sales management.
▪ Preparing contracts for the sale of units and their attachments
Organizing interviews and preparing a schedule for the Director
General to organize interviews
▪ Save and format all data such as (phone numbers personal cards
email)
▪ To carry out the work of the Office, such as writing letters, letters,
copies, printing and others
▪ Follow-up requirements for stationery with the contract to
purchase them8. Save, archive and coordinate documents
▪ Maintenance of devices (maintenance of computers printers
refrigerators and water filters Internet devices lights and air
conditioners)
▪ Preparation of meetings, processing of papers and documents
and organization of the meeting.
▪ Send invitations to meetings, receive visitors and distribute the
meeting plan to attendees
▪ Prepare the required data and reports.
▪ Processing the required documents to ratify the minutes of the
Board of Directors and General Assemblies of the General
Authority for Investment and Free Zones.
▪ Follow up the implementation of administrative decisions and
reporting on the situation of work and workers and the
submission of complaints and suggestions.
▪ Responsible for the daily and periodic expenses of the Office.
▪ Follow-up of renewal dates of official papers (trade register tax
card).
▪ Make the required modificationsto the files of the AutoCAD.
▪ To do all that the Director requests within his capabilities
Faculty of commerce.