Team Leader
Ferrari World Abu Dhabi
Total years of experience :15 years, 2 Months
• Conduct briefing
• Scheduling
• Department Training coordinator
• Department Trainer
• Managing sixty five colleagues
• Training the colleagues
• Raising service request any defects around the park through Maximo system
• Radio handling
• Monthly inventory
• Appraise the colleagues
• Guest services, interact the guest, giving information and advise them our facility
• Monthly activities for the colleagues
• Guest services
• Tour guide for VIP guest
• Complain handling
• Dealing with lost and found
• Working with a cash flow of 2000 AED
Guest check in and check out, Bill preparing, Reservation, Night Audit,
I had internships in a Hotel.