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SHAJAHAN P A, Technical Trainer

SHAJAHAN P A

Technical Trainer·Cars24,

India

Diploma, Automobile Engineering

Work experience

Total years of experience: 17 years, 5 months

Technical Trainer

May 2019 - Present

Cars24,

Cochin, India

May 2019 - Present

Design, develop, and deliver comprehensive training programs for
technical staff, including vehicle inspectors, sales and retail teams, and the
Cars24 platform.

Company industry:
Automotive Dealership & Distributor

Team Lead - Ford Assured

January 2015 - May 2019

Kairali Ford

Cochin, India

January 2015 - May 2019

Led and managed a team of employees in areas like sales, customer service,
and vehicle inspection.
Manage the sales for Ford Assured products and services, including
used cars, warranties, and financing.
Provide guidance and support to team members to help them achieve
performance targets.

Company industry:
Automotive Dealership & Distributor

Evaluator

January 2011 - January 2015

Ford Assured

Cochin, India

January 2011 - January 2015

Conduct detailed inspections of pre-owned vehicles to assess their
mechanical, physical, and aesthetic condition.
Estimate the market value of a vehicle based on its make, model, age,
mileage, condition, and current market trends.
Prepare reports that document the vehicles condition and any necessary
reconditioning work, ensuring compliance with company standards.

Company industry:
Automotive Dealership & Distributor

Service Advisor

January 2009 - January 2011

MGF Hyundai,

Cochin, India

January 2009 - January 2011

Greet customers as they arrive for service appointments and establish a
clear understanding of their service needs.
Communicate the details of the service process, expected timelines, and
pricing clearly to customers.
Create detailed work orders that outline the services requested,
recommended work, parts required, and estimated time for completion.
Manage the workflow in the service department, ensuring that vehicles are
processed and repaired in a timely manner.

Company industry:
Automotive Dealership & Distributor

Education

GOVERNMENT POLYTECHNIC COLLEGE,KALAMASSERY

June 2009

June 2009

Diploma, Automobile Engineering

India

Skills

Engineering
Expert
Engineering
Expert
Automobile
Expert
Automobile
Expert
Recieving
Expert
Recieving
Expert
Government
Expert
Government
Expert
AUTOMOTIVE ENGINEERING
Intermediate
AUTOMOTIVE ENGINEERING
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
AUTOCAD
Intermediate
AUTOCAD
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
VIDEO CONFERENCING
Intermediate
VIDEO CONFERENCING
Intermediate
Technical Training
Expert
Technical Training
Expert
Engineering
Expert
Engineering
Expert
Automobile
Expert
Automobile
Expert
Recieving
Expert
Recieving
Expert
Government
Expert
Government
Expert

Languages

Malayalam
Native Speaker
English
Intermediate
Hindi
Intermediate
Tamil
Expert

Training and Certifications

Certifications
C++