shajwan abdullah

The Business Developer will perform the following job duties and responsibilities:
• Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement.
• Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients.
• Collaborate with design and sales teams to ensure that requirements are met.
• Maintain relationships with current clients and identify new prospects within the area you have been assigned.
• Possess a strong understanding of our products, our competition in the industry and positioning.
• Follow the latest industry developments and stay up-to-date on corporate competitors.
• Perform any other related duties as per assigned by the management

1. assisting the sales manger in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
2. assist the sales manger in revising the implementiong the sales strategies plans.
3. assist the sales manager in generating sales opportunities by identifying appropriate business targets.
4. assist the sales manger in providing a professional and excellent level of customer service with existing and new customer.
5.supervise the scheduled shift.
6. assisting sales manager by completing all assigned.
7.handling customer issues, resoluation and communicate escalated issues to the sales manager.
8. supervising sales representatives.
9. assisting with sales rep question, concerns and product/service questions.
10.communcating all employee relations issues, concerns, and incidents to sales manager.
11.moitoring calls, provide feedback to reps and assist repson sales and quaity assurance goals.
12. meeting and /or exceeding monthly, quarterly and yearly team sales targets.
13.developing and implementing high calibre individual sales and career development plans for all team members.
14.managing responsibilty for each member of the team to exceed goals in all sales targets.
15.teaching best practices and drive enrolments.
16.meeting regularly with sales manger and provide details reporting on the overall performance of the team.
17.working individually with sales Reps to educate them on the customer docused selling model.
18.outlining and delivering performance improvement plans and year end performance reviews to slaes Reps.
19.monitoring and tracking adherence to productivity, attendance, daily expectations and provide feedback.
20. reviewing daily reports to diagnose excellence and area of improvement that affect individual and team performance.

October 2010 - up to date
• Team Coordinator/ Real Estate/ NSN / Admin: Job Description: • Managing all the modern office requirements and the facilities to be in the best PIC
• Arranging the workshop and the managements meeting with Global
mangers
• Controlling all the visa requirements and the residence issue.
• Arranging the hotel reservation and the pickup for all the staff in the office.

• CDS coordinator for Asia Cell project: Job Description:
• Arranging the training that has been offered to the customers.
• Interviewing the trainee and his ability to deliver the course in best way
• Ordering all the training materials on the best way of printing
• Arranging for the final online test for the participants in the training
• And then delivering the certificates.

• Care coordinator /Asiacell project /admin: Job Description:
• Playing the admin role in all the used tools to control the care business (BMC
software, NOls)
• Tracking all the tickets that have been opened for the customer and pushing the engineers to close it within the agreed time with best solution.
• Lead and supervise of all the hardware business relates to the care.


• HWS Ops coordinator for all (Asia cell, Korek and Zain) projects: Job Description:
• Responsible for all the global tools that will lead to the business
developments
• Tracks commissioning spares and ensures Hardware Service processes are in place
• Tracks the spare and the being sure of the customer satisfactions
• Leading the IR identical service with customer and follow up the whole
process of sending the items back within lead time
• Taking care of the finical figure for the HWS ops.
• Provide the customer with required info to have their final confirmation on doing everything complete.
• Follow up the payments from A to Z

• Working as SAP user for the (Asia cell, Korek and Zain projects): Job Description:
• QC creation and placing all the SI and PCI
• Placing the order and DL creation
• Having the invoice created and share them with customer.
• Updating the positive list in SAP and sharing the same with team member.