IT System Administrator
Abdul Latif Information Technology
Total years of experience :18 years, 9 Months
Role & Responsibilities: Responsible for level-2 and level-3 support of Abdul Latif IT Infrastructure that include customized application and system administration.
• Installing and Configuring Windows Server 2008//2008R2/2012/2012R2 and 2003.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Administrating DNS, DHCP servers. Created and managed user and group accounts in User Manager.
• Experienced with x86 / x64 Intel, HP, IBM & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Installed & configured Windows 2008, 2012 with Active Directory service.
• Installation, configuration and deployment of VMware products such as VMware Workstation, VMware converter, VMware VSphere, VMware Update Manager etc.
• Experience in installing, configuring and troubleshooting VMware View Composer and View Connection Manager to make Virtual Desktop Infrastructure efficient and to simplify desktop administrative management tasks. Responsible for successfully upgrading all hosts and Vcenter servers to vSphere.
• Good experience in migrating production VMs using Storage Vmotion to new Datacenter with zero downtime
• Using Vmware Vcenter, created Data Center Environment by creating Vmware clusters, adding ESXI hosts in the clusters, and implemented HA and DRS.
• Installed and configured ESXI 5.5 Servers on Blade Servers.
• Created clones and templates of Virtual Machine
• Deploying VMs Through Templates
• Created & Troubleshot Virtual Networks and Vswitches
• Installing, configuring, administering, troubleshooting VMware server on ESXI platform and VMware client, workstation.
• Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.
• Troubleshoot and monitored network using SNMP and Solar winds network monitoring tools.
• Working on Migration concepts like Vmotion and cold migration, Storage Vmotion
• Working on Kaspersky antivirus management including installing antivirus on Server/desktop.
Role & Responsibilities: Responsible for level-2 and level-3 support of study Overseas IT Infrastructure that includes customized application with system admin.
.
• Handling Administration & Monitoring network having Windows 2003/2008/2012 Server of Domain Controller with SQL server2000, including 200 systems, etc.
• Deploying the updates, patches, and upgrading the Operating System. Performance tuning of SQL Server.
• Installing, Configuring and maintaining Windows Server 2008/2012 and 2003.
• Assist & train users with applications and operating system problems.
• Managing Installation of SQL Database and taking backup of database in local drive as well as external devices.
• Design and Implement Database Backup, Restore & Disaster Recovery Strategy.
• Schedule SQL jobs, SQL Server across Multiple Servers.
• Creating Database User and giving permissions and configuring replication for multiple sites and troubleshooting of SQL database.
• Experience in troubleshooting Microsoft Windows Environment Windows Server deployment.
• Remotely handling 15 branches through Remote access via Aammy, Team Viewer and Radmin for Desktops, Laptop, Server, Printer and Application related issues.
• Creating, Managing, Configuring, and troubleshooting of MS-Outlook 2003/2007
• Work on Administration Server, Desktop computers, Laptops, switches, Wi-Fi router, Printer, IP phones, smart phones and Ipad. Install and configure all types of network Printer and Scanner.
• Responsible for Implementation and Administration of Windows Active Directory and for creating and deleting user account in Active Directory.
• Working on Symantec Endpoint Protection Management. Responsibilities include installing Endpoint Protection Management Console on the Server\Desktops. Then installing the clients as per the requirements of client. Applying various policies for protecting the network like firewall, application and device blocking, antivirus ant spam, intrusion prevention.
• Patch Management through Windows Server Update Services (WSUS).
• Troubleshooting with Dell, IBM, HP compatible PCs and assembling. Managing day to day IT support and system administration including desktops, laptops, backup as well as network, hardware and application related issues whether onsite or offsite.
• Managing Virtualization Environment using VMware ESXI 5.5, Vsphere, Vcenter, VIclient, Web client.
• Installation, configuration and troubleshooting of Esxi5.5, Vsphere.
• Creating and Managing Virtual Machines and Templates.
• Creating Cluster for High Availability (HA) and Distributive Resource Scheduling (DRS).
• Creating Template from VM, Deploy VM from template and Allocate Resources.
• Creating duplicate VM using cloning technology.
• Preparing monthly report of all technical assets used in different process to provide to account personnel for cost benefit analysis.
• Preparation of charts and diagrams to explain network operation and to train users and others for proper use of given resource.
•Monitoring System network having Windows Server 2003 Domain Controller, Avaya EPBAX-IP System and other Desktop/Laptop users.
•Installing and configuring 2000 and 2003 servers.
•Identify, troubleshoot and resolve the hardware/software and network related issues by the end user of the entire office network.
•Providing training to end user for various types of OS on application on various type of platform.
•Provide the technical specification for purchase the new desktop and laptops.
•Managing Data Storage: using Defragmentation, Disk Quota, Encryption, Compression, and Shadow Copies.
•Creating and Managing Users, Groups, OU and Profile
•Managing Disaster Recovery (Backup & Restore)
•Configuration and Installation of necessary software for new joining and existing employees.
•Install all type of LaserJet, DeskJet, local and Network printers etc.
•Provide first level support for desktops, laptops as well as network, hardware and
software
•Maintaining and Managing of Projectors and Video, Audio Conferencing.
Roles and Responsibilities:
•Monitoring network having SQL server, with Windows 2003 Server of Domain Controller, 500 systems, etc.
•Installing and configuring computer system
•Maintenance of Workstations, Local Area Network (LAN) and Desktops.
•Assembling, installation of all kind of Software’s troubleshooting, networking such as window-98, Windows2000 Prof, Windows XP and Vista.
•Troubleshooting system and network problem and diagnosing and solving hardware/software fault.
•Finding solution to problem is it through creating a desktop shortcut or fixing a major fault on the operating system.
•Installation of all types of DeskJet, Dot-matrix and Laser Jet printers
•Providing solution for application based on remote Citrix Servers.
•Interaction with Vendor and Client about for various technical and service issue
Roles and Responsibilities:
•Managing and troubleshooting of network and desktop related issue.
•Provided daily support to 500 users which are connected through windows server 2000/2003 & SQL server who host the exchange mailing server using outlook 2003 and outlook express application.