shalini puri

Business development, IT sales, team management, operations management, IT recruitment and US staffing business development.

Generated new sales opportunities by developing relationships with new and existing clients through individualized account management. Successfully increased sales and business generation of hardware and software products . Forecast and reviewed existing client contracts and created comprehensive reports for each target region on a quarterly and annual basis. 
Achieved and excelled business targets on monthly, quarterly and annual sales of software and hardware products. Won monthly and quarterly rewards as a best performer.
Achieved customer satisfaction by 90% on desktops, laptops and printers through technical support and sales.

Regularly researched and created new sales opportunities in order to maintain a solid client pipeline and database. Coordinated cross-functionally to facilitate client relationships.
Propelled revenue by evaluating market and identifying new prospects.
Leveraged finely honed communication and negotiations skills to foster new relationships.
Involved in Customer service; sales, retention, technical support
Managing team of executives in achieving their daily targets.

M/s ARK International, Noida
Feb 2004 - Sept 2006
To provide high quality service to dedicated customers and maintaining the organizations relationships with them at all levels. Generating and developing business for the company's software / hardware. Involved in b2b business development, inside sales/corporate sales, and ERP/CRM sales.

M/s Tata Infomedia Ltd.
June 2000 - Jan 2004
Worked as Sr. Marketing executive ( reporting to Branch Manager)
The company is into publications of Yellow Pages and corporate magazines ( AV Max, Over Drive, Better Photography, Yellow Pages & Exporter Pages, etc)
Job responsibilities involved business development of yellow pages in the given territory and building product awareness in the market. Leading and directing the sales team in achieving business targets. To generate revenue through the team and supporting them in achieving targets successfully.