Shama Ahmed

Perform responsible professional/administrative work coordinating functions and executing tasks with Human Resources.
•Provide administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues.
•Operate payroll system and provide support and clarification to employees when requested.
•Produce salary certificates, control holidays, medical leaves, and attendance of every employee adjusting monthly wages accordingly.
•Assist HR Manager with recruitment, interviewing, and selection process and send appropriate correspondence to all applicants in timely manner.
•Prepare contracts and offer letters as per request of HR Manager.
•Handle the execution of HR tasks providing administrative support to HR Manager.
•Support the department managing the execution and follow up of training and development programs to ensure optimal company wide performance.
•Maintain employee personal filing (passport copy’s, insurance, etc)

Working as part of a team and supporting the office manager. Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.

DUTIES:

•Meeting and greeting clients and visitors to the office.
•Typing documents and distributing memos.
•Supervising the work of office juniors and assigning work for them.
• Handling incoming / outgoing calls, correspondence and filing.
• Faxing, printing, photocopying, filing and scanning.
•Organising business travel, itineraries, and accommodation for managers.
• Monitoring inventory, office stock and ordering supplies as necessary.
•Updating & maintain the holiday, absence and training records of staff.
•Responsible for purchase orders.
•Raising of purchase orders and invoice tracking.
•Creating and modifying documents using Microsoft Office.
•Setting up and coordinating meetings and conferences.
•Involvement in social media implementation.
•Updating, processing and filing of all document

To contact existing customers from an existing database of clients as well as sourcing leads and generating new business over the telephone via cold call (telemarketing calls).
•To maintain sales and overseeing client’s accounts, preparing reports on clients’ accounts, and scheduling and keeping appointments and work hours.
•To meet with the clients to explain how specific types of advertising will help promote the client's products or services most effectively
•Also responsible for occasionally presenting and negotiating with customers face to face
•Making accurate, rapid cost calculations, and providing customers with quotations.
•Recording sales and order information and sending copies to the sales manager.
•Reviewing our own sales performance, aiming to meet or exceed targets.