Shanavas Shahul Hameed, System Administrator

Shanavas Shahul Hameed

System Administrator

Netgate System & Projecs

Location
India - Kerala
Education
Higher diploma, Computer Science
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

System Administrator at Netgate System & Projecs
  • Qatar - Doha
  • My current job since February 2014

Providing technical support, working hard to ensure all targets are met and reported to senior management
Responsible for diagnosing & resolving hardware, software & end users problems.
Developing the infrastructure and systems to meet the companies needs
Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements
Involved in the rollout of software updates and patches
Investigate specialist and complex IT support issues
Communicating with third party technical specialists
Configuring and managing backup & restore procedures
Maintaining a wide range of computer hardware and software programmes
Responsible for allocating work to junior staff and induction training for new staff
Deploying new hardware, server backups & evaluating new software & security risks
In-depth knowledge of Microsoft Windows client operating systems, Win10, Win8, Win7, XP, Vista / & Microsoft Office up to Office 2013, 2010 and 2007.
Installing and managing switch HP 1920-48-POE+370, ( (VLan, Inter VLan Routing, )
Managing an configuring IP-Telephone AVAYA system
Handling project works
Assisted in the timely recovery of data lost due to software crash or hardware failure
Developed and updates documentation, appraising users and administrators of vital information

System Administrator at NetGate System Projects
  • Qatar - Doha
  • December 2014 to March 2017

Providing technical support, working hard to ensure all targets are met and reported to senior management
Responsible for diagnosing & resolving hardware, software & end users problems.
Installing, Configuration and Administration of windows server 2012 R2, configuring active directory rolls like DNS, DHCP, DFS file server, WSUS, Member to existing domain controller and domain migration
Implementing and administrating Group policy
Developing the infrastructure and systems to meet the companies needs
Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements
Involved in the rollout of software updates and patches
Investigate specialist and complex IT support issues
Communicating with third party technical specialists
Configuring and managing backup & restore procedures
Maintaining a wide range of computer hardware and software programmes
Windows Clustering & Windows Load Balancing on Windows 2003 / 2008/2012 R2
Responsible for allocating work to junior staff and induction training for new staff
Deploying new hardware, server backups & evaluating new software & security risks
In-depth knowledge of Microsoft Windows client operating systems, Win10, Win8, Win7, XP, Vista / & Microsoft Office up to Office 2013, 2010 and 2007.
Installing and managing switch HP 1920-48-POE+370, ( (VLan, Inter VLan Routing, )
Managing an configuring IP-Telephone AVAYA system
Handling project works
Assisted in the timely recovery of data lost due to software crash or hardware failure
Developed and updates documentation, appraising users and administrators of vital information

System Administrator at City properties Real Estate
  • United Arab Emirates
  • December 2011 to August 2013

Responsibilities:

Managing Cisco ASA (5510, 5520), Router ( 2800) and Cisco Switches (3560, 3750) Configure IPS, IDS and content filter to protect the hosted servers from threats and vulnerabilities using AIP-SSM and CSC-SSM. Design security control for Application Systems, OS(windows and Linux), DB (oracle and MSSQL), Network components (Firewall /routers,

Configuring Routing protocols (RIP, OSPF), Configure stacking in switch 3560, 3560G (VLan, Inter VLan Routing, VTP, Spanning tree) Allow access to the server by port forwarding. Perform QOS for IP camera, CCTV Configure, VPN (Site to Site, Remote Access), Failover configuration, Load balancing.
Configuring and managing Cisco Iron Port C160 Email Security Appliance (Mail Policy, Content Filter, HAT, RAT, LDAP, SMTP Route, Listeners).

Windows server 2012/2008/2003 installation, Configuration of active directory roles like DNS, DHCP, RODC, IIS server, DFS File server and Domain Migration.
VMware ESXI 5.1 Installing and Configuring, VCenter server and Guest machines
Implementing and administrating Group policy .
Backing up and restoring critical Active Directory data.
Handling Backup, Restore and Data Management with Symantec Backup Exc 2012/2010,
Configuring and managing SharePoint 2007 Server
Installing, configuring and maintaining LAN/WAN network devices.
Installing, configuring and managing Symantec Endpoint protection Antivirus,
Kaspersky Business space security
Installing, configuring and managing NetApp FAS 2020 SAN Storage system and NAS Devices
Installing, configuring and managing of Print Server.
Installing, configuring and managing Exchange 2007/2010 server.
Mail Client configuration MS Outlook 2010, 2007, 2003
Data Center Server Managing and Network troubleshooting
Assembling, installation and configuration Dell 2950 and IBM x3550 Rack servers
Implementation and support of all Wireless devices.
General desktop user supports for Windows 8/ 7/Vista/XP and Linux Enterprise users

Managing Linux Web server (Apache, ), Mail server (sendmail, postfix), Dovecot IMAP/POP3 Server, DNS, SFTP and FTP, SMTP, SNMP, SSL, SSH, TCP, UDP, IP, RAID, TFTP, BOOTP, DHCP and Kerberos authentication, Web hosting. My Sql Database server, Bind DNS server, Proxy server (squid), NFS server, Squirrel mail

IT Support Enginner at MBN Computers EST
  • Qatar - Doha
  • July 2007 to May 2011

Responsibilities:

Installation and maintenance of HP Proliant ML370 servers
Administration of windows 2008/2003 servers DC, DHCP, DNS, WINS server
Managing Active Directory user Accounts, OU’s etc.
Installing, configuring and maintaining LAN/WAN network devices.
Managing ADSL Routers and switches. Structured cabling and termination.
Data Backup and Restore.
Support desktop user supports for Windows 7/XP/2000/ users.
Implementation of hardware and software installation and upgrades.
Troubleshoot and resolve Hardware and software problems
Handling Backup & Restore / Data Management with Symantec Backup Exc 12.5
Installing, configuring and troubleshooting network printers server
Installing, configuring and managing Kaspersky Business space security
Configuring and troubleshooting VLANS, VTP, Inter VLAN Routing, MLS, VLAN Trunking,
Configuring and troubleshooting Cisco Router1800 (Rip, OSPF, )

MONITORING AND USER SUPPORT
Monitor the networks and trace out unauthorized applications and websites access by the users using the proxy server.

Creating different network for different users and giving support for their Outlook settings,
Outlook synchronization, Network issues, Email issues and the Erp packages used by the
company such as Tally, Peachtree, QuickBooks.

Monitor the networks completely by verifying the logs and using monitoring software’s and
tracing out faults and troubleshooting the issues without any down time
BACKUP AND DISASTER RECOVERY
setup of complete backup of network device and severs including mail server, Dns,
Monitoring server in Data center also Desktop used by users in the office with
open source bacula backup server software integrated with tape writer HP MSL 2024.

Setup Disaster Recovery from scratch, Setup Backup network devices which is
helpful in avoiding interruption of service

IT Support Engineer at Cyrix Computers
  • India
  • February 2008 to

Education

Higher diploma, Computer Science
  • at I.T.E.S
  • June 2004
High school or equivalent,
  • at Senior High Secondary School

Certificate – XII

High school or equivalent,
  • at Secondary School

Kerala

Specialties & Skills

Firewall Management
Router Configuration
VMware ESX
Windows Server
Windows Server 2008, 2012R2
Exchange 2007, 2010
MICROSOFT OFFICE 2007, 2010,2013
MICROSOFT OUTLOOK
MCSA, MCSE, MCITP
Kaspersky Security centre 10
Symantec Backup Exc
REAL ESTATE
SYSTEM ADMINISTRATION

Languages

Arabic
Expert
English
Expert
Hindi
Expert

Training and Certifications

Microsoft Certified IT Professional [MCITP] (Certificate)
Date Attended:
February 2010
Valid Until:
August 2010