Shashank Pandey

Reporting to Director - People Business Partner.
• Cross-Border Transformation: Executed Project Libra (Kroll - Genpact partnership), driving the end-to-end
structural transition of 100+ multi-functional employees across Finance, HRIS, and Commercial structures with a
98% success rate, securing absolute compliance and zero payroll or legal risk. Manager Enablement Framework: Spearheaded strategic business partnering business
(Valuations, GCC, Cyber, IDC, covering across strategic custom
leadership newly promoted Directors, augmenting corporate engagement scores
by 20%. Cost Optimization Co-created a proprietary location-intelligence automated system 800+ employees,
segmenting transit metrics to deliver targeted travel benefits via CityFlo, resulting a 25-30% reduction in
corporate transportation expenditure.

• HR Automation: Streamlined and automated HR processes for increased
efficiency by optimizing workflows and introducing automated solutions.
• Implementation: Analyzed HR metrics and trends to identify areas for
improvement and implemented strategies to enhance employee
engagement and retention.
• Payroll Efficiency: Assisted in the management of payroll functions to
ensure accurate and timely compensation distribution across all
departments.
• Business Partnering: Provided guidance and support to the leaders and
employees on HR-related matters including PIP and Disciplinary issues.
• Employee Relations: Conducted investigations and resolved employee
issues and grievances in a timely and confidential manner.
• Employee Engagement: Managed the entire Employee Engagement
function for one of the largest Business Units of the organization spanning
across 3 locations.
• Improved company culture by promoting team-building activities,
fostering collaboration, and recognizing employee achievements.
• Organized company-wide events that fostered a sense of community
among employees while reinforcing organizational values.
• Talent Management: Oversaw internal promotions process by properly
evaluating candidates based on experience and qualifications related to
the position requirements and also coached employees.
• Exit Management: Coordinated employee exit processes, conducting
thorough exit interviews to gather valuable insights for future
improvement efforts.
• Learning & Development: Designed and implemented a structured New
Hire Onboarding journey and conducted Training Needs Analysis for
tenured employees to support continuous capability development. Led a
cross-business-unit knowledge-sharing session on Income Tax Planning
and tax-saving strategies.

Partnered with high-revenue product units across GEO
Civic, GEO Shield, Enterprise Cloud Services, and Esri Technical Support Center. Reporting to AVP - Service Delivery.
• Attrition Minimization Strategy: Evaluated Glassdoor/LinkedIn public brand indices alongside internal exit
metrics to diagnose root attrition drivers; deployed 30/60/90-day pulse connects and focus groups, successfully
dropping attrition by 15-20% and winning Best Employee of the Quarter twice.
• Process Automation: Automated attendance, shift tracking, and leave allocations for 40-50 technical trainees by
deploying a biometric IT infrastructure, slicing manual payroll calculation hours by 60% and ensuring timely
release of stipends.
• Engagement Framework Redesign: Re-architected the organizational employee engagement charter for 400+
resources across remote/hybrid ecosystems during the COVID-19 timeline markedly lifting
participation sentiment scores.
• Corporate Delivery Ownership: Managed the overarching employee engagement pipeline for a 280-resource
business unit spanning 3 discrete geographical locations, successfully executing 18-20 virtual building and
rewards and recognition (R&R) initiatives per annum.
• Operational Standardization: Supervised day-to-day HRBP deliverables, overseeing 7-8 PIPs and 2-3 complex
ER cases yearly while streamlining new-joiner orientation modules to drastically shorten employee time-to
productivity.

• Provided guidance and support to employees on HR-related matters
• Assisted in recruitment processes including sourcing, screening, and
interviewing candidates.
• Collaborated with management to address performance management and
disciplinary matters.
• Managed employee relations function for over 800 employees across 4
locations in Mumbai

• Provided guidance and support to 800 plus employees on HR matters.

• Workforce Advisory: Extended comprehensive HRBP advisory, grievance resolution, and policy advocacy to a
high-volume corporate structure numbering 800+ employees.
• Talent Lifecycle Management: Assisted and monitored central talent acquisition, leading end-to-end sourcing,
preliminary screening, and structural interviewing across multiple departments.
• Performance Calibration: Partnered with department heads and senior executives to track underperformance,
draft corrective plans, and execute disciplinary matrices securely.

• Led the HR Business Partner function for a large business unit of 1, 000+
employees across multiple client sites in Mumbai, Pune, Middle East, and
Far East regions.
• Advised senior leadership on HR policies, employee relations, conflict
resolution, and performance improvement plans to ensure compliance
and foster a positive work environment.
• Designed and implemented HR policies, procedures, and engagement
initiatives aligned with business objectives to enhance organizational
effectiveness and employee experience.

• Designed and implemented HR policies, procedures, and engagement
initiatives aligned with business objectives.

• Large-Scale Account HRBP: Governed the complete HR Business Partnering matrix for a massive delivery
business unit exceeding 1, 000+ employees deployed across cross-border client sites in Mumbai, Pune, Middle
East, and Far East regions.
• Strategic Advisory: Consulted senior leadership and client partners on complex policy design, labor relations,
dispute mitigation, and Performance Improvement Plans.
• Recognition: Rewarded with the Best Employee of the Quarter award for outstanding contribution to
operational retention and multi-site project deployment.

• International Off-Cycle Payroll: Controlled and verified off-cycle complex payroll computations and benefit
compliance processing for a large portfolio of enterprise clients based in the USA.

• Process off cycle payroll for clients based in the USA

• International Screening Compliance: Executed deep background verifications, multi-jurisdictional reference
checks, and credential validation for international employees to guarantee absolute regulatory alignment.

• Conduct thorough background verification of international employees
to ensure compliance with company standards and legal requirements