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Shawki Jadaa, IT & Projects Director, Digital Transformation Management

Shawki Jadaa

IT & Projects Director, Digital Transformation Management·JMS ITC

United Arab Emirates

Bachelor's degree, Computer Information Systems

Work experience

Total years of experience: 25 years, 8 months

IT & Projects Director, Digital Transformation Management

February 2021 - Present

JMS ITC

Abu Dhabi, United Arab Emirates

February 2021 - Present

Management delivery digital transformation execution and implementation projects & service delivery leader.

ERP Evolution - Cloud Migration & project management SOW - SLA & Budget management.

Abu Dhabi Department of Culture & Tourism
Louvre Museum Abu Dhabi
Abrahamic Family House
Zayed National Museum

ALPHA DHABI
TROJAN CONSTRUCTION HOLDING

CLOUD 4C
ABU DHABI ISLAMIC BANK
Company industry:
IT Services
Job role:
Information Technology

IT Manager

August 2018 - January 2021

Massar Solutions

Abu Dhabi, United Arab Emirates

August 2018 - January 2021

Leading IT Digital Transformation
Managing innovation projects
Overseeing IT Operations
Reduced opex by 2 million aed 1st year
Expanded and exploited on the ERP landscape
Instigated process automation and leveraging big data
Company industry:
Motor Vehicle Passenger Transport
Job role:
Management

Head of IT Services & Projects Delivery

January 2017 - July 2018

Apps Technology

Abu Dhabi, United Arab Emirates

January 2017 - July 2018

Company industry:
IT Services
Job role:
Consulting

Head of Systems Integration Management

February 2013 - November 2016

Consolidated Contractors Corp. CCC

Doha, Qatar

February 2013 - November 2016

Company industry:
Construction & Building
Job role:
Information Technology

IT Infrastructure Manager

August 2010 - January 2013

Ventures HC

Abu Dhabi, United Arab Emirates

August 2010 - January 2013

Company industry:
Business Consultancy Services
Job role:
Information Technology

Head of Systems Management

January 2008 - January 2010

EMIRATES INVESTMENT AUTHORITY

United Arab Emirates

January 2008 - January 2010

Architected the IT infrastructure of the EIA technology platform ground up encompassing its
Data centre, network, application security, office tools library, VOIP, service desk support
•Managed the core IT foundation applications, Netsec backbone, security policies & protocols, redundancy solution, ancillary services: power, cooling, leak detection, access control
•Developed IT policies, procedures using corporate assets, rights & access privileges
•Introduced the concept of a technology assets and services catalogue platform
•Appropriated budgeting expenditure while forecasted technology services growth
•Managed tender development and non-biased bidding process with technology suppliers
•Controlling commercial tenders, bids, legal T&C negotiation, procurement, logistics, installation
•Structured the IT organisational unit with relevant job descriptions / scope of work, R&R
•Successful project management of a site to site business and IT services relocation
•Recruited the IT support, systems & networking team, assigning duty rosters, responsibilities
•Managed and directed daily IT operations activities & coordination
•Supporting business ideas and technical feasibility constraints
•Working with Bloomberg financial application solution installations project supporting investment bankers and CIOs investment tool requirements
•Implementation of disaster recovery infrastructure off site, data backup protocols and
Company industry:
Public Administration
Job role:
Information Technology

IT Projects Manager

April 2007 - January 2008

ABU DHABI AUTHORITY FOR CULTURE & HERITAGE

Abu Dhabi, United Arab Emirates

April 2007 - January 2008

Helping the national library undersecretary achieve the goal of archiving historical documents
•Developing the IT strategy road map commensurate to the ADACH business strategy
•Controlled outsourced managed services and third party suppliers
•Instilled processes, policies & procedures for multiple business models operating within
•Managed system migrations, data centre build, voice & data telecommunication circuits
•Led the design and construction of tier 3 data centre inclusive of precision cooling - climate control, leak detection, fire suppression, UPS system, CCTV, electrical grounding system etc.
•Achieved consolidating and streamlined IT assets, service agreements and operations efficiency
•Peer assessor and operations performance deliverables by 3rd party contractors
•Managed tendering and bidding cycles, government procurement policies and procedures
•Managing outsourced support engineers handling user, application, network & system support
•Improving the art, education, applications and communication support library requirements
Company industry:
Public Administration
Job role:
Information Technology

IT Infrastructure Manager

January 2005 - January 2007

INJAZAT DATA SYSTEMS, (EDS - MUBADALA JOINT VENTURE)

United Arab Emirates

January 2005 - January 2007

Company industry:
Business Consultancy Services
Job role:
Other

IT Service Delivery Manager

January 2000 - August 2005

EDS – ELECTRONIC DATA SYSTEMS

Dubai, United Arab Emirates

January 2000 - August 2005

Achieved cost effective technology solutions, reducing budget spending, enforcing policies
•Running the daily IT user support, systems operations and telecoms service desk
•Application installations, asset deployment, server room management
•Trained users on applications, specialised devices, peripherals and office HSE ergonomics
•Provided coordination & support to manufacturing plant operations staff in automated systems
•Commercial comparison assessment of tenders, technology bids, service delivery offers
•Guided user support to help achieve the IT SLA, SOW and KPI targets
•Helped bridge the IT leaderships understanding of on the ground operational needs to forming long term technology objectives and strategies
Company industry:
IT Services
Job role:
Management

-

-

Negotiating suppliers, vendors T&C, defined contract schedules, procurement, logistics installs
•Accountable for managing the integration of subcontractor tasks tracking and reviewing deliverables as appropriate for the hospital technology deployment
•Setting clear scopes of work, KPI & service level agreements (SLA) with stake owners
•Design & execution supervision of tier a 3 data centre construction with full schematics details review including ancillary systems, disaster recovery, cabling, access security controls
•Setting appropriate corporate & security policies, job descriptions, tendering / bidding policies
•Evaluation & recommendation reports on bids and offers to senior management panels
Job role:
Other

PROJECTS MANAGER

-

ADWEA (Abu Dhabi Water & Electricity Group of Companies)

-

MULTIPLE MANAGED IMPLEMENTATIONS FOR INJAZAT CLIENTS:
•AD Crown Prince Court TAAM PROJECT (Strategy Infrastructure Project)
•AD Council For Economic Development ADCED (Greenfield Infrastructure)
•AD Municipality DMA (Data Center, Core network Infrastructure Development)
•AD Authority for Culture & Heritage (Managed network, systems services)
•AD Food Control Authority (Total re-development of the authority IT Services
Job role:
Management

Education

STRAYER UNIVERSITY, WASHINGTON DC

April 1999

April 1999

Bachelor's degree, Computer Information Systems

United States

Skills

IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
IT Operations
Expert
IT Operations
Expert
Business Transformation
Expert
Business Transformation
Expert
Process Transformation
Expert
Process Transformation
Expert
IT Project Management
Expert
IT Project Management
Expert
ART
Expert
ART
Expert
BUSINESS STRATEGY
Expert
BUSINESS STRATEGY
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
IT STRATEGY
Expert
IT STRATEGY
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
NETWORKING
Expert
NETWORKING
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
Project management
Expert
Project management
Expert
Digital Transformation
Expert
Digital Transformation
Expert

Social profiles

Personal Website
Personal Website
linkedin.com/in/shawkijadaa

Languages

Arabic

Expert

English

Expert

Hobbies and interests

Building Models
Photography
Scuba diving