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Sheik Abdullah Mohamed Sherif, Sales Officer

Sheik Abdullah Mohamed Sherif

Sales Officer·Cam Point Technology LLC

United Arab Emirates

Diploma, Effective Supervisory Leadership Programme

Work experience

Total years of experience: 28 years, 6 months

Sales Officer

February 2025 - Present

Cam Point Technology LLC

Dubai, United Arab Emirates

February 2025 - Present

sales and business development

Company industry:
Installation & Technical Services
Job role:
Sales

Director - Sales and Operations

January 2022 - February 2025

Ayesha Freelancing services

Alangudi, India

January 2022 - February 2025

Data entry, script writing, content writing, copy writing, article writing, logo designing, poster/banner design, converting to eBooks, MS office and document Editing.

Company industry:
Advertising
Job role:
Marketing and PR

Supervisor

January 2021 - December 2021

Kanoo Travel - Al Othman Holding Company implant

Khobar, Saudi Arabia

January 2021 - December 2021

• Focused on delivering exceptional service while ensuring compliance with travel policies, effectively arranging confirmed flights, hotels, car hires, and other travel necessities for clients.
• Skilled in managing MICE queries and requirements for events, meetings, and product launches, leveraging strong negotiation skills to secure competitive rates with hotels and suppliers.
• Demonstrated ability to meet process SLAs and manage escalations efficiently, ensuring timely resolution and consistent login efficiency.
• Proficient in handling domestic and international reservations, including visa documentation and processing, with a strong focus on negotiations with airlines to obtain favorable rates. Developed comprehensive cost sheets and itineraries, enhancing client satisfaction and operational efficiency.

Company industry:
Aviation Support Services
Job role:
Hospitality and Tourism

Travel and MICE Supervisor

November 2016 - December 2020

Kanoo Travel - Almarai Implant - Riyadh

Riyadh, Saudi Arabia

November 2016 - December 2020

• Handling MICE queries/requirements for small or large size events, meetings, road shows, product launch functions with best competitive rates and have best negotiations with the hotels/suppliers.
• Primary objective is to deliver quality Service with excellence, flexibility, and Options within Travel policies.
• Ensure the customer to arrange confirmed flight, hotel, car hire, reservations and other travel related Requirements of customers.
• Handling domestic & international reservations/ Visa Documentation/ Processing.
• Negotiating with Airlines for better rates; preparing Cost Sheet & Itinerary.
• Responsible for meeting the Process SLA’s & Escalations, Login Efficiency and Timely closure for all Escalations.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Supervisor

March 2013 - November 2016

Kanoo Travel - BAE Systems Saudi Arabia Implant

Riyadh, Saudi Arabia

March 2013 - November 2016

• Primary objective is to deliver quality Service with excellence, flexibility, and Options within Travel policies.
• Ensure the customer to arrange confirmed flight, hotel, car hire, reservations and other travel related requirements of customers.
• Handling MICE queries/requirements for small or large size events, meetings, road shows, product launch functions with best competitive rates and have best negotiations with the hotels/suppliers.
• Responsible for meeting the Process SLA’s & Escalations, Login Efficiency and Timely closure for all Escalations.
• Handling domestic & international reservations/ Visa Documentation/ Processing.
• Negotiating with Airlines for better rates; preparing Cost Sheet & Itinerary

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Sales Supervisor

December 2007 - March 2013

United Airlines and Air Canada

Riyadh, Saudi Arabia

December 2007 - March 2013

Completed GSA Trainings and airlines policy and product and reissuance of e tickets, PTAs and Worldwide Fares 2, Conducted by united
airlines, United Airlines training Centre, Chicago, (U.S.A)
Completed GSA Trainings and airlines policy and procedures, Worldwide Fares -1, fare construction, Travel geography, etc., By United
Airlines Head office in London Heathrow (United House, Southern Perimeter Road, Heathrow Airport, Hounslow TW6 3LP).
Airlines products presentation to the potentials agencies, Supporting agents by offering a competitive group fare, looking after their sales,
booking confirmations, helping to solve the ADMs which are wrongly caused by the travel agents.
Making fare comparison among the competitor airlines. manages and oversees the daily operations of the GSA team, ensuring they
effectively represent the airlines sales, marketing, and customer service goals within a specific region

Company industry:
Airlines
Job role:
Hospitality and Tourism

Senior Travel Consultant

April 2000 - November 2007

Kanoo Travel - Saudi Arabia

Riyadh, Saudi Arabia

April 2000 - November 2007

• Expertly managed domestic and international reservations, ensuring efficient visa documentation and processing in accordance with industry standards.
• Delivered exceptional service by providing flexible options while strictly adhering to travel policies, Enhancing customer’s satisfaction and loyalty.
• Major corporate clients 50+ having for our best service and honesty.
• Some of that as Alrashed food, SCHNEIDER GROUP, Danya Foods (Arla Foods), Dyrup Paints, Construction Materials Company (COMACO), Al Taiseer Group Talco Industrial Company, LCC Siporex, Riyadh Cables Group Company, Saudi Mais Co. for Medical Products etc..
• Coordinated all aspects of travel arrangements, including confirmed flights, hotel bookings, car hires and other customer-specific travel needs.
• Achieved a high level of proficiency in GDS platforms through successful completion of specialized training programs conducted by Gulf Air and Worldspan in Bahrain and Riyadh.
• Utilized advanced reservation systems to streamline booking processes, resulting in a significant increase in operational efficiency.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Travel Consultant

October 1999 - April 2000

Al Khalaf Travel and Tourism

Riyadh, Saudi Arabia

October 1999 - April 2000

Ensure the customer to arrange confirmed flight, hotel, car hire, reservations and other travel related requirements of customers.
Handling domestic & international reservations/ Visa Documentation/ Processing.
Promoting the Umrah and Holiday Packages

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Production and Marketing IN charge

May 1996 - February 1998

JAY-R Prints and Packs

Tiruchirappalli, India

May 1996 - February 1998

• Well experienced in DTP (coral draw, PageMaker, Ventura, MS Publishers), Plate Making, Planning and Supervising of all Printing Jobs.
• Representative for the Sealed and open tenders, payment collections from the vendors of major clients Bharathi Dasan university (CDE), BHIM (Bharathi Dasan institute of management), REC (Regional Engineering college), BHEL (Bharath heavy electric limited), Dina Boomi (News Paper), Aavin Diary.

Company industry:
Printing
Job role:
Support Services

Education

McGill University - Desautels Faculty of Management

March 2007

March 2007

Diploma, Effective Supervisory Leadership Programme

Canada

GPA (rating): Excellent

GPA (rating): Excellent

Effective Supervisory Leadership Programme - McGill University - Desautels Faculty of Management
View attachment

Trade wings Institute of Management Ltd.

November 1999

November 1999

Diploma, IATA fares and ticketing

India

GPA (rating): Very good

GPA (rating): Very good

IATA fares and ticketing Reservation and ticketing, GDS, Fare construction and Travel geography.
View attachment

Bharathidasan University (BDU), Tiruchirappalli

June 1997

June 1997

Bachelor's degree, Commerce

India

GPA (rating): Very good

GPA (rating): Very good

Commerce - continue

Nehru Yuva Kendra

May 1994

May 1994

Diploma, Programming, Data Entry & operations

India

GPA (rating): Very good

GPA (rating): Very good

A Diploma in Computer Applications, Programming, Data Entry & operations ~ Basic, Fortran, DBase III Plus, COBOL, Lotus 123, WordStar
View attachment

Skills

Revenue Building
Expert
Revenue Building
Expert
GDS
Expert
GDS
Expert
Communication Protocols
Expert
Communication Protocols
Expert
Airlines
Expert
Airlines
Expert
Team Leadership
Expert
Team Leadership
Expert
SALES
Expert
SALES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
COMMUNICATIONS PROTOCOLS
Intermediate
COMMUNICATIONS PROTOCOLS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate
STRATEGIC DECISION MAKING
Intermediate
STRATEGIC DECISION MAKING
Intermediate
AVIATION
Intermediate
AVIATION
Intermediate
AIRPORT AUTHORITIES
Intermediate
AIRPORT AUTHORITIES
Intermediate

Languages

Hindi

Intermediate

English

Expert

Tamil

Native Speaker

Arabic

Intermediate

Training and Certifications

Certifications
Business Process Optimization with Lean Six Sigma
Professional Certificate in SMM Social Media Mark
Professional Diploma in Customer Relationship Man
Operations Management Assessment

Hobbies and interests

business

many corporate business company awards and appreciation awards from clients