Barista/waitress/cashier
Gloria Jeans Coffees
Total years of experience :2 years, 8 Months
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas.
•Provide customers with product details such as coffee blend or preparations descriptions.
•To know the product before selling it
•Handling the customers inquiries in courteous and efficient manner
•Maintain a clean and sanitary work station
•Operate cash register and cash out at end of shift
•Accountable for correct cash at closing
•Perform in other duties in shop such us counting inventory, labeling, and displaying items for sale
2014
•Welcome and greet the guest and escort them to their table
•Present menu, take orders, serve food & beverages
•Make menu recommendations, answering questions and sharing information’s
•Check with customer to ensure that they are enjoying their meals
•Communicate with customers to resolve complain or ensure satisfaction
Receptionist/Front desk, Maxandrea Hotel, January 13, 2015-Dec.2015
•Welcoming visitors by greeting them, in person or on telephone
•Coordinate front desk activities
•Answering of referring inquires and giving instructions
•Maintaining security by following procedures, monitoring logbook, issuing visitors badge
•Answer questions and address complaints
•Check, sort and forwards emails
•Ensure welcome the guest positively, and executes all administrative to the highest quality standard
Welcome and greet the guest escort them to their table
•Present menu, take orders, serve food and beverages
•Make menu recommendations
•Check with customer to ensure that they are enjoying their meals and take actions to correct the problem