Secretary, Receptionist, Project Coordinator
Projects & Supplies Co. Ltd. LLC
Total years of experience :7 years, 5 Months
I am working as Secretary cum Receptionist, Sales Support & Project Coordinator and I am reporting to the Sales Manager & General Manager.
Managing diaries and making appointments, Taking minutes,
Attending calls, noting down & conveying messages.
Keeping track of incoming mails, documents & faxes.
Drafting letters and other documents, Interdepartmental & general correspondence.
Responding to the enquiries, sending out offers, follow-up for orders, follow-up for timely delivery of materials.
Maintaining & updating the stock records, materials received, delivery orders & reconciling with the stock at the month end.
Preparing invoices, originating vouchers & releasing payments.
Generating month end attendance report for salary process.
Sales accounting & petty cash handling.
Maintaining & updating sales ledger & following up for payments.
Coordinating with sales & production departments to make sure the regular flow of materials to achieve the schedules.
Stock verification, preparing Management reports & circulation.
Ensure the development of projects and services to the clients within the specified resources.
Monitor the requirements, Framework conditions and progress of short term and long term projects.
* Answer phone calls to respond customer queries and customer complaints
* Attracts potential customers by answering product and service questions, suggesting information about other products and services.
* Opens customer accounts by recording account information
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
* Recommends potential products or services to management by collecting customer information and analyzing customer needs
* Contributes to team effort by accomplishing related results as needed