Procurement Coordinator
Lootah Group of Companies
Total years of experience :14 years, 9 Months
Catering the complete requirement from our Factories in Djibouti and Lootah Building and Construction (Dubai)
Setting up the weekly, monthly, quarterly procurement plan
Organize, supervise, coordinate and monitor the assigned project procurement activities and personnel at the various stages of work, as well as take the appropriate measures to ensure that the entire project procurement cycle is on schedule and within the budget and in accordance with head contract requirements.
Review requisitions for completeness and expediting all missing data and/or documents and establish early required delivery dates for Goods & Services.
Participate in make or buy decisions.
Analyze market and delivery systems to assess present and future material availability and alternative sources of supply.
Purchasing machines with improved technology to increase production.
Administering the online purchasing systems.
Procurement of raw material from national and international market.
Taking action in the event of incorrect deliveries, or damaged or defective deliveries, etc.
Review authorized signatory approvals are followed, and purchase order/change orders are prepared and issued with applicable attachments for distribution.
Review issue purchasing reports such as Inquiry status summary, Purchase Order list and other reports as per requirements.
Making recommendations & advising senior management on all purchasing issues.
Maintains relationships with major vendors to provide the maximum utilization of their expertise, ideas, methods and material application in order to achieve maximum cost savings.
For inquiries, issued, retrieve vendor prices and perform an initial commercial review for short listing of vendors. Evaluate existing vendors as well as develop new vendors and prepare the project vendor list.
Ensure that all corporate, departmental guidelines are followed.
Implementation of new supply structure.
Performs the function of a Procurement, Expediting or Shipping Coordinator as needed for the projects.
Coordinate, as needed, with the Shipping Coordinator to assure the timely and cost effective transport of all equipment and materials to the jobsite and or supplier’s warehouse.
Deal directly with customers either by telephone, electronically or face to face.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle inquiries and Complaints.
Perform customer verifications.
Provided support to the sales team, ensuring all sales and service objectives were met.
Responsible for customer service; duties included answering customer queries, problem solving and providing detailed
information on new products.
Worked with new customers in the development of new accounts and the implementation of new systems.
Assisted in the development of new policies and procedures.
Assisted in the training of new customer service representatives and associates.
Performed market research surveys on customer needs and requirements.
Prepared weekly sales reports for the sales team and sales management.
Generated repeat business through successful client follow-up.
Direct requests and unresolved issues to the designated resource.
Manage customers' accounts & keep records of customer interactions and transactions.
Record details of inquiries, comments and complaints.
Record details of actions taken & manage general administration duties.
Communicate and coordinate with all relevant internal departments.
Follow up on customer interactions & writes up order, mails catalogs, samples, price quotations, and similar data to customer, as required.
Responsibilities: • Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
Visiting potential customers for new business.
Making accurate, rapid cost calculations, and providing customers with quotations.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information and providing feedback on future buying trends.
Representing your organisation at trade exhibitions, events and demonstrations.
Negotiating variations in price, delivery and specifications with your company's managers.
Advising on forthcoming product developments and discussing special promotions.
Liaising with suppliers to check on the progress of existing orders.
Checking quantities of goods on display and in stock.
You may also be involved with identifying new markets and business opportunities.
Recording sales and order information and sending copies to the sales office.
Reviewing your own sales performance, aiming to meet or exceed targets.
• University of Peshawar, Pakistan 1998 Post Graduation - Botany, Zoology & Chemistry