Project Manager SAP HANA | IT Head
Roshan Packages
Total years of experience :22 years, 8 Months
- SAP HANA Implementation
- Business Process Alignemnt
- Best Practices Implementation
- Identify requirements; address the various needs, concerns and expectations of stakeholders during the planning and execution phase of the project.
- Setting up, managing and carrying out the communication among the stakeholders.
- Manage stakeholders towards meeting the project requirements and creating the project deliverable.
- Balancing the project competing constraints like Scope, Schedule, Cost, Quality and Risk.
- Manage shared resources across all projects.
- Identify and develop project management methodology, best practices and standards.
- Develop and manage project policies, procedures, templates and other shared document.
- Monitor compliance with project management policies, procedures, standards and templates.
- Vendor selection and contract management
- Coordinate communication across projects.
- Prepare status reports and present in stakeholder management meeting.
Program/Project Management
- IS/IT Project Portfolio Planning & Management on 18 month horizon with focus on optimized budget and resource utilization
- Ensure alignment of project portfolio with Global PMO and Senior Business Stakeholders.
- Prepare status reports and present in steering committee meeting.
- Coordinate communication across projects.
- Manage shared resources across all projects.
- Vendor selection and contract management
- Monthly projects progress/issues update meeting for all ongoing projects.
ICT Operations Management
- Develop Operational Master plan (OMP), aligned with the business priorities, perform measure cascading and train the team.
- Developed Operational Metrics, Monitoring Dashboards, and Performance/Budget Utilization reports; weekly tickets review meetings.
- Ensure proper Key Performance Indicators are set and results are followed-up and reached as per plans in agreement with process owner.
- Define the required budget (CAPEX/OPEX) for the strategic technology initiatives to support the ICT environment.
- Manage and maintain disaster recovery for all IT services within the PK market and ensures that they are aligned with business continuity plans. Monitors and put in place recovery strategies.
- Adheres to internal compliance, security and governance procedures, liaising with the Global Product Set Owners, and other business areas to ensure that services are delivered within the IT budget.
- Help clients with IT related problems.
- Coordinate and escalate issues with regional support team/ support vendor for problem/incident resolution.
- Lead and mentor a team of IT Specialists for the improvement of IT infrastructure, including Servers & Networks.
ICT Security Management
- Review existing information security measures and develop new procedures to improve IS/IT security and compliance applying COBIT and ISO 27001 controls.
- Brief senior management on the current security threats. Recommend safeguards, information security metrics and trends in information security events.
- Carry out periodic IT Security reviews of information systems.
- Provide support to Internal Audit teams as per the engagement model. Collaborate with Internal Audit teams in relation to Policies, Standards and Procedures (PSP) adherence.
- Work with Internal Audit in IT incidents and Fraud investigations.
- Design, plan and implement and operate a high stable IT environment using proven processes and technologies
- Compliance to global Standards and Best Practices.
- Design and develop software for Market/operations/production.
- Develop procedures for User Management and Client Support.
- Operational management of Servers, Network, Voice etc.
Compeleted Master's in computer science from PUCIT, University of the Punjab
