Telco Sales Account Manager
IBM
Total years of experience :19 years, 8 Months
Responsible for the total client relationship with one if the most important Telco Operators in Egypt.
Having a primary responsibility for identifying and prioritizing opportunities and driving the sale of client-valued solutions involving IBM software, hardware, and services.
Additionally, understanding IBM's business and brand strategies and how these translate into solutions which address client needs.
Respond to all RFIs, RFQs & RFPs.
Tendering manager for all 2G/3G products.
Presenting and promoting the Alcatel-Lucent solution and portfolio.
Business development assistance to the sales organization through upstream technical contact with the customer including product presentations, workshops, updates.
Global management during the offer preparation.
Elaboration of complete offer technically & commercially.
Responsibility for all technical aspects of the offers (dimensioning, quotation, statement of compliance, system design…).
Consulting on the introduction of new features in the network for network planning or network evolution
Prices proposal including Alcatel-Lucent solutions, equipment, 3rd party equipment, services, etc…
Assistance to the sales forces during offer negotiations.
Mobile Network Division.
Radio Access Technical Support Engineer - BSS/OMC-R.
Upgrade Mobile Networks Hardware and Software.
Deliver new technologies and training courses to our customers.
Maintain and Support Technically our Mobile Networks all over the world.
Attended the below training : Alcatel-Lucent - Egypt (1 week)
July 2009
Team Building and Virtual Team
Project : Mobily - KSA (6 weeks)
June-July 2009
Migration Team Leader
Project : MTN - Yemen (6 weeks)
April-May 2009
Migration Team Leader
Project : Zain (Celtel) - Kenya (2 weeks)
Feb 2009
Migration Team Leader
Project : Orange (Telkom Kenya) - Kenya (4 weeks)
Dec 2008 - Jan 2009
Migration Team Leader
Project : Orange - Mauritius (3 weeks)
Nov 2008
Project : Mobily - KSA (4 weeks)
Aug.-Sept 2008
Project : MTN - Yemen (6 weeks)
June-July 2008
Attended the below courses : Alcatel-Lucent - France (4 weeks)
April 2008
B9-B10 Migration
Project : Mauritel - Mauritania (3 weeks)
February 2008
Project : Orange (Sonatel) - Senegal (2 weeks)
January 2008
Project : Mobily - Saudi Arabia (6 weeks)
November-December 2007
Project : Roshan - Afghanistan (2 weeks)
September-October 2007
Project : Mobinil - Egypt (6 weeks)
August-September 2007
Project : TogoCel - Togo (1 week)
July 2007
Project : MTN - Yemen (8 weeks)
May-July 2007
Project : Orange (Sonatel) - Senegal (3 weeks)
April 2007
Project : Dhiraagu - Maldives (3 weeks)
February 2007
Project : UTL - Uganda (1 week)
January 2007
Project : MTN (SpaceTel) - Yemen (7 weeks)
November-December 2006
Deliver Training : BSNL - India (3 weeks)
October 2006
Deliver Training Courses
Deliver Training : BSNL - India (3 weeks)
September 2006
Deliver Training Courses
Deliver Training : Areeba - Sudan (2 weeks)
August 2006
Deliver Training Courses
Project : CelTel - Kenya (3 weeks)
July 2006
Project : Mobinil - Egypt (1 month)
May 2006
Supervising sales representatives, selling medical supplies, preparing work schedules and managing re-order of supplies and storage.
Very Good in graduation project: "Implementation Of Digital Signal Processing System" Over all Grade: Good, 74.95%
High School Certificate General grade 97.8%. Diploma in French language ‘Alliance Française’