sherihan Esmail abou el nour, Agent manger

sherihan Esmail abou el nour

Agent manger

The first group

Location
Egypt - Cairo
Education
Bachelor's degree, Business Adminstration
Experience
16 years, 2 Months

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Work Experience

Total years of experience :16 years, 2 Months

Agent manger at The first group
  • United Arab Emirates
  • My current job since May 2015
Sales Executive - Retail at ETTC (Egyptian Top Trading Company
  • Egypt - Cairo
  • May 2007 to September 2010

Worked in sales support and customer-facing roles. Thrived within busy, high-volume environment requiring the ability to prioritize and provide exceptional customer service.
Served on team that accelerated the movement of received merchandise to the sales floor

Associate Consultant at Gulf Bankers – Dubai
  • United Arab Emirates - Dubai
  • February 2010 to March 2010

1: Project work that is focused on quality and process improvement; editing
And formatting candidate documents for content, style, and grammar, ensuring that each executive candidate is represented to the highest level possible.
2: Serving as a thought partner with individuals at all levels in the organization.
3: Assisting in packaging and selling career defining opportunities to senior executives.
4: Interfacing and networking with senior-level candidates to determine if their qualifications meet the competencies outlined by multiple search teams.
5: Recruiting, screening, interviewing, and recommending candidates to fill open senior level position

Receptionist & Administration at Emirates Grand Hotel – Dubai
  • United Arab Emirates - Dubai
  • October 2009 to January 2010

Communicating effectively with customers to plan meetings with Sales representative and preparing welcome packages for new guests. Establishing strong relationships to gain support and effectively achieve results.
Provide timely, courteous and knowledgeable response to information requests; screening and transferring calls; and preparing official related correspondence.
Earning excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Supervisor Reservations at SAS Egypt “MORGAN”
  • Egypt - Alexandria
  • March 2005 to April 2007

Demonstrated fast learning capacity, flexibility and versatile skill-set.
Worked on the sale floor (Women’s Wear), in the customer service desk and as a front-end cashier.
Front Office operations that included periodical training of staff.

Tele-Marketing at Cities of the sun – Sheraton Hotel
  • Egypt - Alexandria
  • March 2003 to September 2004

Contact businesses or private individuals by telephone in order to solicit sales for goods
Explaining our products & services, answering customer’s inquiring and providing full clarification and advantage of our offered service.
Obtain customer information such as name, address, and payment method, and enter orders into computers
Adjust sales scripts to better target the needs and interests of specific individuals

Education

Bachelor's degree, Business Adminstration
  • at Modern Academy
  • July 2010

Specialties & Skills

Administration
Office Operations
Packaging
Receptionist
office skiils
Computer Skills

Languages

Arabic
Expert
English
Expert