Sheryl Rose Ann Malana, Senior Officer - Accounts

Sheryl Rose Ann Malana

Senior Officer - Accounts

Qatar - UAE Exchange

Location
Philippines
Education
Diploma, HOTEL AND RESTAURANT MANAGEMENT
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

Senior Officer - Accounts at Qatar - UAE Exchange
  • Qatar - Doha
  • December 2010 to May 2013

Qatar - UAE Exchange December 2010 - May 2013
Senior Officer - Accounts
• In charge for monthly Bank Reconciliation for 4 large bank accounts and posting all transactions to ledger
• Daily Bank Reconciliation
• Arrange and send daily funding in dollars through Online bank transfer
• Responsible for Monthly Xpress Money (XM) reconciliation
• Responsible for Monthly Cash-U reconciliation
• Responsible for Monthly e- Cash reconciliation
• Responsible for Monthly International Money Express (IME) reconciliation
• Responsible for Monthly Credit Card reconciliation
• Responsible for Monthly Associates Branch Transfer (ABT) and Telex Transfer reconciliation
• Prepare Daily Xpress Money reconciliation
• Responsible to evaluate monthly margin and commission for XM, TT, ABT, IME and WU and posted to branches through automated system
• Review payments and receipt posted to branches through automated system
• Responsible for Daily Cheque Clearing, Authorizing and Releasing
• Prepare Bank reconciliation after funding to secure bank is tally at the end of the day
• Prepare P & L for Branches and Company
• Prepare Target Vs. Achievement Report and send to branches
• Prepare monthly Audit to branches, supervising and monitoring financial statement over 3 branches
• Prepare monthly report of balance sheet posted to Qatar Central Bank system
• Prepare monitor the stocks of GOLD CARD
• Sending mails for Pakistan rebate transaction
• Post a journal entry for Pakistan rebate transaction
• Promptly responded to inquiries from staff and customers via phone, e-mail and fax.
• Developed highly empathetic customer relationships.
• Researched and resolved billing and invoice problems.
• Verified details of accounts, including funds received and total account balances
• Performed debit / credit and total accounts on computer spreadsheets/databases, using Excel.
• Processed journal entries
• Helping to solve the problems in any operations issue
• Organize and manage for quarterly meetings for ''Accounts Dept and Internal Control''
• Take, type and distribute minutes of meetings

Officer - Accounts at Qatar - UAE Exchange
  • Qatar - Doha
  • May 2008 to December 2010

Qatar - UAE Exchange May 2008 - December 2010
Officer - Accounts
• I was in charge for Western Union Query, sending mails and calling for assistance in US headquarters
• Posting payment and receipt to automated system (BOS)
• Sending mails for intimation of fund transfer to UAE headquarters
• Sending mails for any account issue to service leader and managers
• I produced monthly reconciliation of all the books of account
• Established and balanced a variety of accounts by means of manual and automated systems
• Posted journal entries to BOS system
• Maintained financial records of the company
• Prepared trial balance of books
• Sorting and filing deposit slip and cheques
• Monitor fixed assets and manage invoices and keep a records
• Issue financial statements as and when required
• Maintain company books including A/P, A/R, bank statements and other reports
• Process all bank payments

Teller/Cashier at Qatar - UAE Exchange
  • Qatar - Doha
  • November 2007 to May 2008

Qatar - UAE Exchange November 2007 - May 2008
Teller/Cashier
• Provided the customer service in person, by telephone and by email with efficient manners
• Processed cheques, TT, XM, WU and FC transactions and ensure to get the proper signature and valid ID's from the customers.
• Responsible to get the signature from the supervisor or manager for any large volume transaction as per the rules of the company
• Responsible to get the signature from supervisor or manager for any cancellation transaction for confirmation
• Giving the task of sending queries from EIRS system
• Sending and replying mails
• Registered first timer customer as per the rules from Qatar Central Bank
• Sorting and filing Large Volume transaction, FC, TT, XM and GOLD CARD.
• Make a bundle of all foreign currencies and put a label with names and signatures.
• Tally all the currency and secure inside the vault after the shift
• Making Gold Card Registrations
• Maintain the confidentiality of password for WU, TT and XM
• Developed highly empathetic customer relationships.
• Educate the customer about GOLD CARD benefits.

Education

Diploma, HOTEL AND RESTAURANT MANAGEMENT
  • at Southern Luzon College
  • March 1999

Southern Luzon College - Dasmarinas, Cavite. PH Associates in HOTEL AND RESTAURANT MANAGEMENT 1999

Specialties & Skills

General Ledger Reconciliation
Recording
Reconciliation
Computer Skills
JOURNAL
OF ACCOUNTS
PAYMENTS
POSTING
RECONCILIATION
SORTING

Languages

Chinese
Beginner
Arabic
Intermediate
English
Expert
Japanese
Intermediate