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Shibu Cheriyan, Business Development Manager – MENA

Shibu Cheriyan

Business Development Manager – MENA·Hettich Middle East DMCC

United Arab Emirates

Master's degree, Sales & Marketing

Work experience

Total years of experience: 18 years, 8 months

Business Development Manager – MENA

November 2023 - Present

Hettich Middle East DMCC

Dubai, United Arab Emirates

November 2023 - Present

Drive regional business development initiatives across MENA markets focusing on sustainable revenue growth.










Lead and manage a team of sales executives ensuring productivity, accountability, and target achievement.
Develop strong distributor, retailer, contractor, and applicator relationships across assigned regional territories.
Achieve monthly, quarterly, and annual sales targets aligned with approved regional budgets.
Identify new territories, channel partners, and growth opportunities through structured market analysis.
Plan and execute go-to-market strategies for new product introductions and system solutions.
Engage architects, designers, and consultants to drive specification-based sales opportunities.
Monitor sales pipelines, forecasts, and CRM data to support informed decision-making.
Coordinate with marketing and technical teams to strengthen customer engagement and conversions.
Ensure timely collections, credit compliance, and high levels of customer satisfaction.

Company industry:
Manufacturing
Job role:
Sales

Sales Manager-Projects & Retail

May 2019 - Present

Norcros Adhesives LLC

Dubai, United Arab Emirates

May 2019 - Present

Company industry:
Construction & Building
Job role:
Sales

KeyAccount Manager

May 2017 - May 2026

Caparol Paints

Dubai, United Arab Emirates

May 2017 - May 2026

Managed strategic key accounts across project and retail channels in GCC markets.




Expanded dealer and retail outlet networks to enhance market penetration.
Executed trade promotions, POSM deployments, and painter engagement programs.
Drove specification selling initiatives in major construction and infrastructure projects.
Monitored sales KPIs, margins, and account-level profitability metrics.

Company industry:
Manufacturing
Job role:
Sales

Sales Manager (GCC) – Project & Retail

January 2019 - January 2023

Norcross Adhesives LLC

Dubai, United Arab Emirates

January 2019 - January 2023

Led GCC-wide sales operations across project and retail channels, delivering consistent revenue growth.






Managed contractor, consultant, applicator, and client relationships for large-scale project execution.
Drove specification-based sales for adhesives, sealants, flooring, and construction solutions.
Secured high-value landmark projects through consultant engagement and technical approvals.
Developed and executed regional sales strategies aligned with organizational objectives.
Negotiated pricing structures, contracts, and commercial agreements with key stakeholders.

Company industry:
Chemicals Manufacture

Sales Executive

January 2004 - January 2012

Pidilite Industries Ltd

Dubai, United Arab Emirates

January 2004 - January 2012

Company industry:
FMCG

Sales Officer

July 1999 - December 2000

Novartis India Ltd

New Delhi, India

July 1999 - December 2000

Promoted OTC and generic pharmaceutical products across assigned territories.



• Achieved prescription and sales targets through systematic doctor and chemist coverage.
Built strong professional relationships with healthcare practitioners and stockists.
Conducted effective product detailing, sampling, and awareness initiatives.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

Jiwaji University

May 1997

May 1997

Master's degree, Sales & Marketing

India

Skills

ADHESIVE BONDING
Intermediate
ADHESIVE BONDING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CORROSION ENGINEERING
Intermediate
CORROSION ENGINEERING
Intermediate
ECONOMY
Intermediate
ECONOMY
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REGIONAL SALES
Intermediate
REGIONAL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

Languages

English
Beginner
Hindi
Beginner
Malayalam
Beginner
Punjabi
Beginner

Training and Certifications

Certifications
Project Management Professionals

Hobbies

  • Reading, Travelling