Shijin Gk, VOIP Network Engineer

Shijin Gk

VOIP Network Engineer

Prologix LLC

Location
United Arab Emirates
Education
Diploma, Electronics and Instrumentation
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

VOIP Network Engineer at Prologix LLC
  • United Arab Emirates - Dubai
  • My current job since February 2015

 Inspect the site, Take the site survey.
 Check whether the site is ready or not for the installation.
 Coordinate vendor for their works. \[Data cabling, Electrical wiring, UPS Installation and WAN link arrange\].
 Avaya IP Office configuration
 Avaya Scopia configuration
 Configuration and troubleshooting of Cisco Unified Communications Manager Servers.
 Cisco Unified Communications Manager (Cisco Call Manager) versions 10.x
 Configuration and troubleshooting Cisco BE6000, BE7000
 Configuration and troubleshooting Cisco Jabber
 Configuration and troubleshooting cisco Express gateway E & C
 Cisco Call Manager Express, Voice Gateways.
 Configuration and troubleshooting of Cisco Unified Messaging System (Cisco Unity Connection) Worked on MGCP, H.323 and SIP Protocol.
 Configuration and troubleshooting various ISDN related issues.
 Configuration and troubleshooting of various IP Phones.
 Interacting with clients in other locations on voice related issues on Unified Communications/ Cisco IP Telephony.
 Configure the Network devices as per the document provided by Team Lead and Manager.
 Team Lead and Manager will give the direction and advice to implement the Sites.
 Configure the Router \[2800, 2900, 3800\].
 Configure the Switch Catalyst 2950, 2960, 3750
 Establish the Physical connections \[WAN and LAN\].
 Handling issues and interacting with multiple teams on a regular basis.

VOIP Network Engineer at Networkers EduhomePvt. Ltd Bangalore
  • India - Bengaluru
  • January 2013 to December 2014

 Deployment of Cisco IOS based IP Telephony service using Cisco Unified Communication Manager Express 7.X
 Configuring Data and Voice VLAN
 Configuration of NTP Server, time zone, time format and date format for proper time display on IP Phone
 Configuration of IOS based DHCP server to provide IP Address to IP Phone and PCs
 Deployment of IP Phones in CUCME and configuring IP Phone features
 Configuration of intercom, call park, paging, call transfer
 Configuration of soft key templates for IP Phones
 Configuration of dial plan
 Implementing of class of restrictions for calling privileges
 Configuration of presence call list and BLF speed dials, line monitoring for users
 Configuration of IP Phone customizations
 Configuration of shared lines for users
 Integration of Cisco Unity Express with CUCME
 Creation of Voicemail Accounts for users in CUE to access voicemail functionality
 Configuration of transcoder and conference resources
 Implantation of ad-hoc and meet me conference
 Day to day activity for maintaining and troubleshooting of IP Telephony network

System Engineer at DNA(Diligent Media Corporation Ltd) Bangalore
  • India - Bengaluru
  • February 2010 to January 2013

Installation of OS, Applications, Configure MS-Outlook and Outlook Express, network printer and local printer. Installation of PCMCI data card like Reliance, Airtel card.
Configure and troubleshoot hardware device.
Installed and configure antivirus on client machine. Manage critical virus related problems.
Windows Server 2003/2008 installation and configuration.
AD installation, Configuration and Troubleshooting.
Generating Backup Files in Server.
Hardware Installation and Troubleshooting in client computers.
Software Installation and Maintenance in Servers and client computers.
Configure and Troubleshoot Local Printer and Network Printer.
Installed and configured client computers to communicate with the LAN infrastructure.
Responsible for supporting entire software network, including LAN technologies.
To join the Computers in Domain or Workgroup.

Customer Engineer at CMS info systems Pvt. Ltd. Bangalore
  • India - Bengaluru
  • November 2008 to January 2010

Configure and troubleshoot hardware device.
Installed and configure antivirus on client machine. Manage critical virus related problems.
Windows Server 2003/2008 installation and configuration.
To join the Computers in Domain or Workgroup.
AD installation, Configuration and Troubleshooting.
Hardware Installation and Troubleshooting in client computers.
Software Installation and Maintenance in Servers and client computers.
Configure and Troubleshoot Local Printer, passbook printer and Network Printer.
Installed and configured client computers to communicate with the LAN infrastructure.
Responsible for supporting entire software network, including LAN technologies.

Service Engineer (UPS & Inverter) at Safe power Technologies Pvt. Ltd., Cochin, Kerala
  • India
  • January 2006 to October 2008

Provided technical support for customers on operational and maintenance aspects of the services being provided.
Maintained and serviced uninterruptible power systems and inverters.
Performed preventative maintenance, remedial service, and emergency repair services on various brands of UPS Systems, batteries.
Coordinated, troubleshot and repaired UPS equipment and inverters.

Education

Diploma, Electronics and Instrumentation
  • at Poly technic college mattannur kerala
  • May 2005
Diploma, Poly Technic Diploma
  • at Diploma in Electronics & Instrumentation from Board of Technical Education Kerala. - 2005
  • May 2005

Specialties & Skills

Mobility Management
Cisco Call Manager
Gatekeepers
Call Routing
Telecom Protocols
CCIE Collaboration #41977
CCNP Voice
CCNA Voice

Languages

English
Expert
Hindi
Intermediate
Malayalam
Expert
Tamil
Expert
Kannada
Expert

Training and Certifications

CCIE VOICE (Certificate)
Date Attended:
January 2014
Valid Until:
July 2016

Hobbies

  • FoodBall
  • Cricket